In this episode, Chuck discusses his experience in the automotive repair industry, from his early days as an apprentice to running his own mobile business. He reflects on the lack of formal training and how he relied on self-teaching and hands-on experience to become a skilled technician. Chuck also shares his journey of opening a shop, the challenges he faced, and ultimately why he decided to close it. He emphasizes the importance of caring for customers and the impact that has on a business's reputation. The episode concludes with a discussion on the evolution of his approach to social media and how he uses it to share his mistakes and help others learn from them.