Welcome back to episode 9! Are you drowning in administrative tasks? Struggling to focus on what only you can do as a church leader? You might need the right support role—but do you need an Administrative Assistant, Executive Assistant, or Chief of Staff?
In this episode of the LeadingSmart Podcast, Tim Stevens and Holly Tate break down the critical differences between these three essential support roles and help you determine which one (or combination) is right for your church or organization.
Understanding the Three Roles:
Administrative assistants are reactive—they handle the day-to-day tasks like booking hotels, managing receipts, and scheduling meetings.
Executive assistants are proactive—they represent you to your staff, discern what truly needs your attention, and keep everything else off your plate.
The Chief of Staff role is rising in popularity, especially in large and complex church organizations, serving as an integrator of people development, strategic initiatives, and organizational health.
Tim shares insights from 30+ years of leadership, including his early inspiration from Leo McGarry on The West Wing, while Holly breaks down her hot take on how AI and automation will reshape these roles in the coming decade. They discuss why the right executive assistant takes 2-4 years to develop that perfect working relationship and how complementary Working Genius profiles (like Holly's DG pairing with Anna's ET) create powerful partnerships that energize rather than drain.
When Do You Need Each Role?
You don't need a mega church budget to benefit from these positions. Tim and Holly explain how churches with just 8-20 staff members can implement these roles part-time or as "hats" worn by existing team members. They share real examples of churches using volunteers in executive assistant capacities and creating new positions like "Director of Strategic Initiatives and Growth" to increase everyone's capacity.
This episode is perfect for senior pastors and lead pastors feeling overwhelmed, executive pastors building support structures, church leaders in multi-site or complex organizations, and anyone wondering if they need an executive assistant or evaluating their organizational structure.
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