The New Warehouse Podcast

Welcome to this episode of The New Warehouse Podcast. Kevin is joined by Ariane Mary Kemper, co-founder and COO of eGourmet Solutions. The cold chain 3PL specializes in frozen and refrigerated fulfillment.

The company began 20 years ago as a frozen-food retail business. Today, eGourmet has five U.S. locations. It reaches 80% of the U.S. population in one day and 100% in two. Kemper shares lessons on D2C economics, actionable data, AI, and transportation waste.

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Peer Robotics CEO and co-founder Rishabh Agarwal is today’s guest on The New Warehouse Podcast. Peer Robotics develops collaborative mobile robots designed to automate material movement across manufacturing and warehouse environments. Its Peer 3000 platform moves pallets and supports applications including trailer loading and unloading.

In the conversation, Agarwal looks beyond what the robot can physically do. He explains why ease of use may determine automation adoption, why ROI must appear quickly, and how human-in-the-loop systems can make robotics more adaptable. He also sees robots becoming a source of operational data, not just physical labor.

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Welcome to this episode of The New Warehouse Podcast. Today’s guest is Chad Carleton, CEO of Good Company, a direct-to-consumer e-commerce 3PL in Springfield, Missouri. The business grew from the fulfillment operation behind Everything Kitchens after an outside brand asked the team to handle its fragile dinnerware shipments.

Today, Good Company expects to ship four to five million orders across only 20 clients. Carleton explains why the company goes deep with fewer brands and builds dedicated workflows around them. He also shares lessons on warehouse culture, peer accountability, automation, AI, decision-making, and the pressures shaping the 3PL market.

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Welcome to this episode of The New Warehouse Podcast, recorded at Traba’s Manhattan office. Kevin is joined by Akshay Buddiga, co-founder and CTO of Traba, and engineering director Jeff Chen. Traba began by using technology and operational support to improve industrial staffing. Its next evolution is Neo, an AI operating system built for the industrial supply chain. 

Buddiga and Chen explain how AI agents differ from chatbots, connect fragmented warehouse systems, and reshape the relationship between people, automation, and warehouse intelligence.

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On this episode of The New Warehouse Podcast, Kevin speaks with Michael Erhard, Head of Operations Engineering at Amazon. During a career spanning more than 15 years, Erhard has helped plan, design, and launch fulfillment centers around the world, including more than 50 facilities during his time at Amazon. His lessons challenge technology-first thinking and reveal what it really takes to design, test, launch, and modernize highly automated fulfillment operations.

Below you’ll find The New Warehouse Amazon List, not a collection of products to purchase, but seven principles to consider before making your warehouse automation investment. 

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Welcome to this episode of The New Warehouse Podcast, where host Kevin Lawton sits down with Avihou Barkay, Co-Founder and Chief Business Officer, and Guy Glass, Co-Founder and CEO at Unit AI. Unit AI is a new entrant into the automation market, introducing a plug-and-play micro AS/RS platform designed to solve the $1 trillion e-commerce crisis. 

In this episode, Barkay and Glass discuss how their purpose-built physical AI system makes automation dramatically more accessible, affordable, and flexible for 3PLs and retailers navigating high return volumes and direct-to-consumer logistics.

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Originally broadcast live.

E-commerce fulfillment is hyper-competitive. Brands are demanding faster SLA turnarounds, custom unboxing experiences, and complete real-time visibility—all while warehouse operational costs rise and margins get squeezed tighter every year.

Whether you’re a 3PL looking to break into e-commerce fulfillment or an established operator aiming to scale without operational chaos, we're putting this livestream on to serve as your actionable playbook.

Join Kevin as he sits down with three industry powerhouses to break down the full lifecycle of a profitable e-commerce 3PL.

What We’ll Cover:

1. How to position your 3PL to attract high-value DTC brands without entering a price war.

2. Vetting your Ideal Client Profile (ICP) and setting rock-solid SLAs before signing the contract.

3. Transitioning from B2B/bulk moves to unit-level pick-and-pack workflows.

4. Designing lean floor processes that handle 5x seasonal volume spikes without throwing extra labor at broken processes.

5. Spotting silent margin leakage: uncaptured custom labor, manual billing errors, and unmonitored SLA penalties.

6. Leveraging data and SKU-level profitability models to ensure every account remains profitable.

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Today’s episode of The New Warehouse Podcast welcomes Ben Cronsberry, Head of Go-to-Market and Partnerships at Parsel. Parsel helps 3PLs and shippers access alternative and emerging parcel carriers through a single relationship and technology connection. 

Cronsberry explains how parcel carrier diversification can reduce risk without multiplying operational complexity. He also explores aggregated purchasing power, zone skipping, branded tracking, and data-driven carrier selection. 

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Welcome to this episode of The New Warehouse Podcast! In this episode, Kevin chats with Leo Rodriguez, Vice President of River Plate Inc. River Plate is a Southern California 3PL with 34 years of industry experience. They specialize in e-commerce fulfillment, retail distribution, hazmat beauty products, and parcel management. 

Together, they explore the complexities of multi-channel fulfillment, how growing brands can protect their margins, navigate retailer compliance, and transition smoothly from D2C to retail.

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Welcome to this episode of The New Warehouse Podcast, featuring Dr. Jim Tompkins, chairman and founder of Tompkins Ventures. The company connects businesses with an ecosystem of experts through flexible, results-based engagements. 

Tune in and hear Tompkins explain why artificial intelligence is moving beyond isolated tools and into enterprise design. Next, he outlines four stages of AI maturity and their implications for supply chain leaders. Tompkins closes with the data, cybersecurity, and leadership disciplines required to build an AI-enabled organization grounded in warehouse operational reality and practical business needs.

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