Ratchet+Wrench Radio

The Next Generation of Shop Leaders

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Today I'm joined by Andrew Marcott, the general manager of American Pride Automotive. He's among the next generation of shop leaders.   We talked about:
  • His work at American Pride Automotive.
  • What the Biden Administration's commitment to EVs means for shop owners and technicians.
  • Young technicians as digital natives and the advantages of that.
  • Becoming an early adapter to change and technologies the auto industry.
  • Why shops need to embrace the digital age and how younger customers engage.
  • Bridging shop and community.
  • What barriers to entry young millennial/Gen Z shop owners face.
  • Why now is a good time to be in the auto service industry.
    • ...more
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    Ratchet+Wrench RadioBy Ratchet+Wrench
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