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Marcie Muensterman
PODCAST11 saves you 11% on ALL signature courses: www.thetraveladvisormarcie.com/courses
Join Maximize Your TA Business FB Group: https://www.facebook.com/groups/maximizeyourtravelagentbusiness
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Real Talk About Sales, Clients, and Running a Travel Business with Chasity Munn
While I’m taking a little hiatus from recording new podcast episodes, I wanted to bring back one that is absolutely worth another listen.
This conversation with Chasity Munn is one of my favorites because it’s honest, practical, and packed with lessons for advisors who want to build a profitable travel business without burning themselves out.
Chasity is a single mom, accountant, and thriving travel advisor who built her business to six figures while working roughly 20 hours a week. She’s also taken every one of my courses and used them to completely reshape how she runs her business.
Even though we’ve never met in person, Chas and I talk constantly about life, kids, business, and everything in between. Sometimes we even have “DoorDash dates” where we order food and send each other voice notes while we eat.
That’s the exact vibe of this episode: two friends having a real conversation about what it actually takes to build a travel business that supports your life.
Inside this episode we talk about:
If you’ve ever wondered whether it’s actually possible to make real money in this industry without working nonstop, this episode will change how you look at your business.
🎧 Give it another listen.
Marcie Muensterman
PODCAST11 saves you 11% on ALL signature courses: www.thetraveladvisormarcie.com/courses
Join Maximize Your TA Business FB Group: https://www.facebook.com/groups/maximizeyourtravelagentbusiness
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Re‑listen with your contract, calculator, and notebook—then write down one way you’ll start advocating for your worth the way you advocate for your clients.
In this episode of The No BS Travel Advisor, Marcie Muensterman talks with Disney and autism travel specialist Farrin Gustafson of Vacations Worth Melting For about what it really looks like to build a business while your brain keeps whispering “who do you think you are?”. They dig into imposter syndrome, pandemic‑era curveballs, and why planning a vacation should feel joyful for families, especially those navigating autism and food allergies.
Farrin shares how she carved out her niche, found the right host agency, and learned to advocate for fair compensation instead of accepting confusing commission structures and low pay. You’ll hear how she uses community over competition, coaching, and her own lived experience as a special‑needs parent ally to create inclusive, autism‑informed vacations that actually work in real life.
On a re‑listen, this episode hits especially hard if you’re questioning your worth, craving a more aligned host, or wanting to lean into a niche like autism or special‑needs travel without waiting to “feel ready.”
Disney travel advisor for autism families
certified autism travel specialist Disney
stress‑free Disney vacation planning
autism‑friendly Disney travel tips
overcoming imposter syndrome as a travel advisor
special needs family vacation planning
choosing the right host agency as a travel agent
fair commission and compensation for travel advisors
community over competition in the travel industry
travel advisor pandemic lessons
inclusive travel planning for autism and food allergies
Disney trip planning for sensory‑sensitive kids
coaching for travel entrepreneurs with imposter syndrome
how to grow a profitable Disney travel business
Six years of Disney and autism‑focused travel planning (and why that niche chose her)
What imposter syndrome looks like behind the scenes of a travel business
How coaching and community helped Farrin trust that she deserved to be here
Why families with autistic kids often skip travel—and how tailored planning changes everything
Using Disney expertise plus autism awareness to take the stress out of vacations
The moment she realized she was incredibly unhappy in her work life and needed a change
Choosing a host agency that actually supports your niche and pays you fairly
Understanding commission structures so you stop leaving money on the table
Building community over competition with other advisors and why referrals matter
Advocating for your worth: contracts, compensation, and non‑negotiables
Practical advice for aspiring travel advisors who don’t feel “qualified enough” yet
Empowering clients with food allergies and sensory needs to travel with confidence
If imposter syndrome has crept back in, re‑listening now will hit different because you’ll hear how much of what you’re feeling is normal—and how Farrin moved anyway.
If you’re considering niching into Disney, autism, or special‑needs travel, this episode will give you a real‑world example of what it looks like to own that expertise without a million certifications first.
If you’re frustrated with your host or commission structure, Farrin’s story will push you to ask better questions, read your contracts, and choose a host that respects your time and specialty.
If the last couple of years have changed how you work and parent, the conversations about virtual school, pandemic travel, and rediscovering self‑worth land in a new way on a second listen.
If you’ve grown since the first time you heard this, you’ll catch new strategy and mindset shifts around pricing, boundaries, and community that you weren’t ready to implement before.
Marcie Muensterman
PODCAST11 saves you 11% on ALL signature courses
www.thetraveladvisormarcie.com/courses
Join Maximize Your TA Business FB Group: https://www.facebook.com/groups/maximizeyourtravelagentbusiness
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Re‑listen with a notebook, and write down one way you’ll stop working for free and start treating your business like the badass CEO you already are.
In this episode of The No BS Travel Advisor, burnout survivor and veteran travel advisor Marcie Muensterman sits down with Chelsey, a travel advisor who went from “just surviving the day” to running a real, profitable business outside of MLM. Chelsey shares how she launched her business in the middle of grief, losing both of her parents, and why she refused to keep recruiting into a model that didn’t feel ethical.
You’ll hear the messy middle of leaving an MLM “host,” finding a legitimate host agency, and giving herself a promotion by charging fees, putting boundaries in place, and treating her business like a business. Together, Marcie and Chelsey dig into survival mode seasons, qualifying clients, using professional insurance, and why getting uncomfortable is the only way out of a stuck advisory business.
This episode hits differently on a re‑listen if you’re feeling burned out, questioning your host/MLM, or realizing you’ve been working for free and you’re finally ready to change it.
travel advisor burnout recovery
leaving MLM travel business
MLM vs real host agency
travel advisor survival mode
travel advisor charging fees
how to choose a host agency
travel advisor business boundaries
rebuilding business after grief
resilience for travel advisors
travel advisor professional insurance
working for free as a travel agent
how to qualify travel clients
travel advisor client expectations
independent travel advisor success story
anti‑MLM travel advisor story
From MLM “anti‑recruiter” to independent travel CEO
Building a travel business while grieving the loss of both parents
What survival mode really looks like as a travel advisor
Why Chelsey walked away from MLM travel and never looked back
How to choose a legit host agency (and give yourself a promotion)
Implementing fees when you’re tired of working for free
Setting boundaries with clients so you’re not on call 24/7
Qualifying clients so you stop wasting time on the wrong inquiries
Using professional insurance as a safety net, not an afterthought
Treating your travel business like a business, not a hobby
Why discomfort is the price of real change in your travel business
Turning survival mode into a sustainable, booked‑out advisory
If you’re back in survival mode, this episode will remind you that “just getting through the day” can still be the start of your most profitable season.
If you’re questioning your MLM or host, Chelsey’s story gives you language, options, and permission to choose a model that actually pays you.
If you’re exhausted from working for free, this conversation will nudge you to finally charge fees, enforce boundaries, and take yourself seriously as a CEO.
If you’ve gone through loss or big life changes since you first listened, Chelsey’s grief‑in‑real‑time story will land deeper and remind you you’re not behind.
If you’re recommitting to growth this year, re‑listening while you’re further along in your business will help you hear new strategy and mindset shifts you missed the first time.
Marcie Muensterman
PODCAST11 saves you 11% on ALL signature courses
www.thetraveladvisormarcie.com/courses
Join Maximize Your TA Business FB Group: https://www.facebook.com/groups/maximizeyourtravelagentbusiness
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In this Q&A-style episode of the No BS Travel Advisor Podcast, Marcie Muensterman answers real questions from travel advisors inside her community and gives honest, practical coaching on what it really takes to build a sustainable travel business. Thank you, Heather Lough, for this AMAZING idea. It made this week so much easier before she leaves for Japan!
Podcast Drop day is DAY 2 of the Japanese Adventure with Jude, so follow her on IG for updates in her stories: https://www.instagram.com/nobstraveladvisormarcie/
This episode covers everything from burnout recovery and rebuilding confidence to charging planning fees, choosing suppliers and DMCs, growing through Facebook groups, handling business overwhelm, how to market yourselves vs. the supplier, and making smarter decisions with your time, energy, and calendar.
THE THEME? Do less, y’all. DO FUCKING LESS.
Marcie shares her thoughts on why sales and business skills are not optional in this industry, why so many advisors are still overcomplicating marketing, and why saying no is often the most profitable thing you can do. She also dives into what it takes to move from six to seven figures in sales, how to restructure your business during health challenges, and why service remains the skill set this industry needs to improve at.
If you are tired, overextended, undercharging, or trying to grow without losing your damn mind, this episode is for you.
No BS Travel Advisor podcast
travel advisor podcast
travel agent business tips
travel advisor burnout
travel advisor planning fees
how to charge travel planning fees
travel advisor marketing strategies
Facebook groups for travel advisors
travel advisor business coaching
travel advisor sales skills
travel advisor service skills
how to grow a travel business
travel advisor supplier relationships
how to choose DMCs as a travel advisor
travel advisor host agency advice
travel advisor burnout recovery
travel advisor boundaries
travel agent business systems
travel advisor niching down
luxury travel advisor growth
how to get travel clients
travel advisor fee script
travel advisor side hustle tips
travel advisor overwhelm
travel advisor business training
Marcie Muensterman
PODCAST11 saves you 11% on ALL signature courses
www.thetraveladvisormarcie.com/courses
Join Maximize Your TA Business FB Group: https://www.facebook.com/groups/maximizeyourtravelagentbusiness
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New, Fried, and People‑Pleasing? This Episode Is Your Intervention
Marcie KNOWS how it feels to be new, make mistakes, and wonder what you are missing as you navigate this wily world of travel. If you are feeling burnt out, overwhelmed, or questioning every “yes” as a new travel advisor….this is definitely for you. Even if you are a veteran, you will find the “aha moments.”
In this episode of the No BS Travel Advisor Podcast, Marcie gets brutally honest about launching a revamped Do The Damn Air and being totally over hearing the sound of her own voice, hitting her own burnout wall, and watching new advisors drown in trips they never should have taken in the first place. She is also coming to realize she may have made some mistakes in her content the last year… and what she is doing to meet ICs where they are to find a good small-to-mid-sized agency DESPITE what the haters think. It’s all about pivoting, knowing your part in your own journey, taking responsibility, and how to close the gap that you were a part of creating. It’s never too late for a change.
She shares:
If you’re a new or growing travel advisor who feels like you’re supposed to “just figure it out,” this is your reminder that you are allowed to say no, slow down, and build a business that doesn’t burn you out.
Listen if you want to:
Follow Marcie on Instagram & TikTok: @nobstraveladvisormarcie
Come hang out in Maximize and drop your questions for the upcoming Q&A episode: https://www.facebook.com/groups/maximizeyourtravelagentbusiness
Learn more about Do The Damn Air and use Podcast11 to save 11%: https://thetraveladvisormarcie.com/do-the-damn-air
00:00 – Welcome back & why Marcie’s burned out
02:30 – Revamping Do The Damn Air + goblin‑mode launch energy
06:00 – Japan trip, working with a Japan specialist & taking two weeks off
09:30 – War, weather, cartel news & the weight of selling travel right now
13:30 – The new advisor with 30 flights from different cities
18:00 – How huge, complex trips wreck new‑advisor confidence
21:30 – Setting expectations and boundaries when you’re still new
25:30 – 24/7 hustle culture and why “I never say no” is BS
29:00 – Big hosts vs small/mid‑size agencies, splits, and non‑competes
33:00 – What to actually do when business is slow
37:00 – Redefining your “yes” and using the pre‑K pause
40:30 – Permission to rest, pivot, and build your business on purpose
Marcie Muensterman
PODCAST11 saves you 11% on ALL signature courses
www.thetraveladvisormarcie.com/courses
Join Maximize Your TA Business FB Group: https://www.facebook.com/groups/maximizeyourtravelagentbusiness
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This week on the No BS Travel Advisor Podcast, Marcie records on Monday, knowing the episode drops Friday, and if you’re listening during the week of February 23, you already feel how heavy travel (and life) has been. She’s fresh off Part 1 of Do the Damn Air (live), a class she originally wasn’t going to teach live in 2026… until major shifts in travel rules, consumer protections, and government decisions forced an update.
She opens up about the real cost of being a business owner: scheduling the live training on February 22 and realizing too late it conflicted with back-to-back softball tournaments where she would miss four of her daughter’s softball games, then hearing they pulled off two big wins. The lesson isn’t guilt. The lesson is ownership: business decisions have trade-offs, and you don’t get to quit when the timing hurts.
From there, Marcie pulls back the curtain on what happened while she taught live: the travel world imploded in real time. TSA PreCheck and Global Entry became a political pawn. The situation rolled out and rolled back on the same day. Then the Puerto Vallarta cartel situation hit headlines while advisors were literally in the chat. Then the Northeast braced for another arctic blast with thousands of flight cancellations and clients panicking mid-class. This is exactly why Do the Damn Air exists, because airfare chaos is not theoretical.
Marcie calls out one of the most damaging myths in the industry: that advisors can’t help if they didn’t book the flight. She explains why “airfare servicing” is an essential skill even when clients book direct or use points, and why being hands-off doesn’t mean you’re not responsible…it just means you’re unprepared when things go sideways.
She also shares a behind-the-scenes story about an email from a new follower who felt overwhelmed by the number of email messages Marcie sends during sales campaigns. Marcie explains her philosophy: it’s not desperation...The reality is that travel advisors ignore emails until after sales end, then ask for extensions, and she refuses to build her business around other people’s lack of responsibility. She’s not here to beg. She’s here to serve, teach, and tell the truth.
The heart of the episode is mindset: Marcie reads real responses from advisors who admitted they’re afraid to post, afraid to be judged, afraid to fail in public, afraid they’re an imposter. She connects those fears to the larger truth: too many advisors make global chaos personal, as if weather, cartel violence, government shutdowns, or airline decisions are proof they’re failing.
To help listeners reframe, Marcie shares the story of Olympic gold medalist Alysa Liu, who walked away at 16 from a sport that demanded perfection, taking time to live her life, then choosing to return on her own terms, with her own artistic voice, her own identity, and her own definition of success. That story becomes the mirror for travel advisors: stop letting outside voices define you. Stop living under fear-based beliefs. You can retrain your brain, and you can do it in less than a month with deliberate, honest affirmations and evidence-based practice.
This episode is a call-out and a hug at the same time: your mindset is not “just mindset.” It’s the foundation of how you sell, how you charge, how you show up online, how you handle chaos, and whether you build a travel business that burns you down or sustains you.
00:00 Welcome back + “breathe in, breathe out” week of Feb 23 heaviness
03:15 Do the Damn Air live update + why 2026 required changes
06:40 Missing Jude’s softball games + business decisions have trade-offs
10:15 What Do the Damn Air actually is (servicing air, myths, why it grew to 13 modules)
14:30 Travel chaos during the live class: TSA PreCheck / Global Entry political pawn
20:10 Puerto Vallarta cartel situation unfolding mid-training + Q&A handling
23:45 Northeast storm cancellations + clients panicking in real time
27:10 The “hands-off airfare” problem + why it’s hurting businesses
31:10 The email about “too many emails” + responsibility + why Marcie runs sales this way
36:10 Advisors taking everything personally + why that belief is damaging
39:20 Reading advisor fears: judgment, imposter syndrome, failing in public
44:00 Alysa Liu story + burnout, quitting, returning on her own terms
49:30 Retraining your brain: limiting beliefs → reframes → daily practice
54:00 30-day challenge + how to check back in
Core:
travel advisor podcast, travel agent podcast, Marcie Muensterman, No BS Travel Advisor podcast, travel advisor mindset, travel advisor burnout, travel advisor confidence
Airfare + operations:
airfare servicing, travel advisor airfare, airfare training for travel agents, airline cancellations, flight disruption management, schedule change handling, ticketed vs booked airfare, TSA PreCheck shutdown, Global Entry issues, airline consumer protections
Marketing + sales mindset:
travel advisor imposter syndrome, fear of being judged online, travel advisor social media confidence, how to charge travel planning fees, travel advisor fees mindset, scarcity mindset travel industry, affirmations for business owners, retrain your brain affirmations, travel advisor coaching
Phrases:
“Can a travel agent help if they didn’t book the flight?” “How travel advisors handle flight cancellations, “why travel advisors should charge fees, “how to stop taking client objections personally," “travel advisor mindset for selling,” “how to get over fear of posting online.”
Marcie Muensterman
PODCAST11 saves you 11% on ALL signature courses
www.thetraveladvisormarcie.com/courses
Join Maximize Your TA Business FB Group: https://www.facebook.com/groups/maximizeyourtravelagentbusiness
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Stop Saying “Use a Travel Agent”: The Language That’s Killing Your Value
In this episode of the No BS Travel Advisor Podcast, Marcie Muensterman breaks down how phrases like “use a travel agent,” “I’m free,” and “agents should be free” quietly undermine the entire travel advisor industry. Using a powerful softball-life lesson about identity and mistakes, Marcie connects brain chemistry, confidence, and marketing language, then calls out the “free to use” messaging that attracts tire-kickers, ghosters, and bargain behavior. This is not a fee episode, it’s a positioning episode. Marcie shares her own history as a destination wedding specialist who did most weddings without charging, explains how “free” language contributed to burnout, and gives a simple script shift: hire me / partner with me / work with me.
What You’ll Learn:
Key Talking Points:
Stats / Sources Mentioned:
Your Homework:
00:00 – Softball weekend + the mindset lesson (you are not your mistakes)
04:45 – Why language changes brain chemistry and confidence
07:10 – The phrases that are undermining advisors: “use” + “free”
10:25 – Why this is NOT a fee episode (it’s positioning)
13:05 – Marcie’s destination wedding era + burnout from “free” positioning
18:30 – “It’s giving desperate” — what prospects feel through your marketing
22:10 – Patty’s story: “use ChatGPT instead of an agent” + advisors defending “free”
26:40 – The Dollar Tree prostitute quote (and why it stings because it’s true)
31:10 – What “free” attracts: tire kickers, ghosters, endless quoting
35:35 – The “we don’t get paid until they travel” reality
39:10 – The language shift: hire me / partner with me / work with me
43:20 – How to coach others without being rude (and why we need industry accountability)
47:30 – Quick fee reality + why shaming either side hurts all of us
51:30 – The language audit challenge + closing hype
Secondary keywords:
Long-tail keywords (great for YouTube + blog):
Marcie Muensterman
PODCAST11 saves you 11% on ALL signature courses
www.thetraveladvisormarcie.com/courses
Join Maximize Your TA Business FB Group: https://www.facebook.com/groups/maximizeyourtravelagentbusiness
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This episode is part anniversary reflection, part business intervention.
On her 19th wedding anniversary, Marcie Muensterman draws a bold parallel between marriage and building a travel business. Because here’s the truth: you cannot build long-term success with casual ass energy.
If you want commitment-level results, you need commitment-level standards.
In this episode, Marcie talks about:
This is not fluffy motivation. This is accountability wrapped in love.
If you’ve been:
This episode is your wake-up call.
💌 Homework Assignment:
Write a love letter to your future CEO self. Seal it. Open it one year from now.
Because long-game energy builds long-term wealth.
00:00 The Mic Meltdown & Why Little Things Derail Big Days
04:30 19 Years of Marriage & What It Taught Me About Business
09:15 Dating Your Business vs. Being Married to It
14:40 Burnout Is a Boundary Problem
20:25 The 16-Hour Workday Intervention
27:10 Toxic Hosts & Red Flags You’re Ignoring
33:50 Year of the Horse: Momentum, Stamina & Independence
40:20 Why You Can’t Build Six Figures with Casual Effort
47:15 Leaving My 70/30 Split & Rebuilding in 2018
54:30 The Love Letter Assignment to Your Future CEO Self
59:00 Final Thoughts: Commit or Quit (But Stop Hovering)
Primary Keywords:
Secondary Keywords:
Marcie Muensterman
PODCAST11 saves you 11% on ALL signature courses
www.thetraveladvisormarcie.com/courses
Join Maximize Your TA Business FB Group: https://www.facebook.com/groups/maximizeyourtravelagentbusiness
Most travel advisors got into this industry because they love travel, planning, and helping people, not because they dreamed of funnels, CRMs, consults, and closing calls.
And then reality really hits: this is a sales and marketing business and NOT for what you think you are selling… and most host training barely touches that part.
In this episode, Marcie breaks down the truth: you’re not selling the resort, the itinerary, or the “deal.” You’re selling you! You have to clearly demonstrate your energy, personality, process, boundaries, expertise, and the experience only you can provide. She shares her iconic “Red Wagon of Tomatoes” story (and how her first VIP client taught her demand, positioning, and value at age seven), plus why oversharing your personality (not your supplier secrets) is the fastest way to build trust and stop getting ghosted.
You’ll also hear how Marcie thinks about “like/know/trust,” why “quote me in the DMs” is killing your conversions, and how to build a sales process that actually works with your brain, especially if you need help fully understanding your own processes.
Deal alert: use PODCAST11 to save 11%. And from Feb 1–28, all courses are automatically 14% off at www.thetraveladvisormarcie.com/courses.
00:00 Welcome + Florida is freezing (rude)
02:10 The truth: you’re in sales… but not selling what you think
05:15 “You’re selling YOU” and why most TA training skips this
08:10 Why advisors join: excitement, helping, travel obsession — not marketing
12:45 Host websites + the fantasy of “beach laptop life” (please stop)
16:10 Why you’re overwhelmed: no one explained the whole job
18:40 Like/Know/Trust isn’t outdated — and it’s your real job
20:30 Furniture store story: why personality sells more than product
27:00 Oversharing, politics, and filtering for aligned clients
31:50 Deal-chasers and why your marketing attracts what you tolerate
35:20 Wagon of tomatoes story: your first VIP client + value lesson
43:45 The real sale: experience, connection, reliability, trust
47:10 Stop proving your expertise and start being a real human
50:30 Why “kick them out if they didn’t book with you” is broke energy
54:00 Why consistency builds trust (and post-and-ghost kills it)
56:40 Closing: show up as YOU, ask for review, final truth bomb
SEO Phrases:
Marcie Muensterman
PODCAST11 saves you 11% on ALL signature courses
www.thetraveladvisormarcie.com/courses
Join Maximize Your TA Business FB Group: https://www.facebook.com/groups/maximizeyourtravelagentbusiness
On this episode of the No BS Travel Advisor Podcast, Marcie Muensterman delivers big-sister tough love to travel advisors who say they want growth, freedom, and scale but refuse to slow down long enough to actually take the time to make it happen.
Marcie shares what she sees constantly in her DMs: advisors who want to hire, onboard more revenue, travel laptop-free, spend more time with family, or start a second business — yet have no plan, no systems, and no follow-through.
Courses sit unopened. Coaching goes unimplemented. Conferences inspire… nothing.
This episode is a candid conversation about taking personal responsibility, why trying to build a business in the “nooks and crannies” never works, and how refusing to pause is the fastest way to stay stuck.
Marcie also shares a real-time example from her own business, where she has intentionally closed her travel calendar and said no to short-term money in order to focus on long-term sustainability, support, and growth.
If you feel busy, overwhelmed, behind, or frustrated that “nothing ever changes,” this episode will help you understand why and what needs to change first.
This episode is for you if:
Key Takeaways:
This is coaching through care, but it’s also a wake-up call.
Feeling overwhelmed, busy, and stuck in your travel business? In this Thoughtful Thursday episode, Marcie Muensterman breaks down why travel advisors who want growth, freedom, and scale often stay trapped in reaction mode — and what it really takes to change that. This episode covers boundaries, systems, responsibility, and why you can’t build a business in the “nooks and crannies” of your life.
00:00 – Why This Episode Matters
04:30 – The Pattern Showing Up in Advisor DMs
10:15 – Wanting Growth Without a Plan
17:40 – The Lie of “Nooks and Crannies”
25:10 – Radical Responsibility in Business
32:20 – Why This Isn’t a Host or Client Problem
38:00 – Choosing Patience Over Immediate Money
45:10 – One Priority at a Time Framework
53:30 – Why Nothing Changes If You Don’t
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