The 'Pawsitive' Turnaround: Chris Rowland’s Leadership Revolution

Meet Chris Rowland, the visionary CEO of Pet Supplies Plus, the leading pet retail franchise with over 730 locations across the U.S. and its sister brand Wag N’ Wash.

Chris didn’t just lead a turnaround—he redefined what it means to run a powerhouse brand in the pet industry.

With a bold, unconventional approach, Chris took a path many of his peers wouldn’t dare, and the results speak for themselves.

His journey from PetSmart, where he built over 700 stores, to Pet Supplies Plus is nothing short of extraordinary. Discover how he crafted the ultimate customer experience (or "neighbor experience," as they call it) and why his leadership attracted top talent to help grow the brand to new heights.

Listen now to hear how Chris’s fresh thinking and transformative strategies reshaped the world of pet retail.

This is leadership, done differently!

LinkedIn Profile https://www.linkedin.com/in/chris-rowland-00161a2b

Company Link: https://www.petsuppliesplus.com/

What You’ll Discover in this Episode

A Work-Life Balance Strategyy.

The Key Difference Between a Corporate and Franchise Career.

A Risk that Led to Reinvention. 

Predictions for the Pet Industry.

Decision-Making 101.

Chris’ Advice for the Next Generation.

LinkedIn Profile https://www.linkedin.com/in/chris-rowland-00161a2b

Company Link: https://www.petsuppliesplus.com/

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