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When practiced as part of your daily work routine, rituals put you into a prepared state. Without rituals, you’re always out of sync and playing catch-up. At most retailers, being in sales sometimes requires very long hours, especially during promotional events, and it’s easy to get overwhelmed, flustered and off track.
Here’s an overview of eight important disciplines that if practiced frequently and consistently will ultimately drive your sales success.
1. GET AN EARLY START
Make sure you start your shift or workday off at least twenty minutes ahead of schedule. This is a great discipline for anyone to observe.
Develop a routine and practice daily rituals. No matter how small, good habits consistently observed and practiced will lead to bigger results and will ultimately contribute to your success.
2. BE ORGANIZED
Clients like to deal with other organized people and tend to choose salespeople who are busy, more professional, and use their time effectively.......be ready to meet your client at the appointed time with all your research done ahead of time.
3. LISTEN UP
Once you’re past the greeting stage and are engaged with your client in the showroom or at your desk, then it’s time to practice the third and most important discipline of sales: Shut Up and Listen!
Listening is crucial, as the clues to the sale are usually found in the feedback you get from clients.
4. ADVISE, DON’T SELL
The fourth key principle is all about how you respond to the customer’s questions or concerns. This may mean not closing the sale with every client, but leaving a good impression can bring referrals and future business—even from clients who don’t initially buy from you.
5. ADD MORE VALUE THAN ANYONE ELSE CAN OFFER
The fifth best practice, and an increasingly important one, is creating added value. Remember, value is perceived and can be different for each person, so always have a value proposition appropriate for each client.
6. DISCOVER THE CLIENT’S REAL WANTS AND NEEDS
Understanding the client’s real needs, and being disciplined and committed to guiding clients the right way, is the sixth key principle. This starts, one client at a time, by practicing and developing ways to clue in on what your potential clients really want, and probing to understand their underlying priorities and objectives.
7. BE A TEAM PLAYER
The seventh principle involves your teammates or coworkers but still has a direct effect on your overall success. How you deal with clients also reflects whether you are a good ambassador for your company, product, and how good a teammate you are.
Taking care of the client’s interest first, while being a good company and product ambassador and a good teammate, will guarantee a much more successful long-term career.
8. EVERYONE IS A LEADER, EVEN YOU
Lastly, the eighth principle is leadership. Leadership doesn’t have to involve running the company or being the sales manager. It also means personal discipline such as taking responsibility and being accountable, while setting a good example for others through your actions.
"Personal success and personal leadership often involve taking the initiative as a private citizen to do something for the public good" The 42nd President of the United States. Bill Clinton.
#DoTheWork #ListenUp #GetOrganised #Value #TeamPlayer #Leadership #TheReidMethod2.0 #TheReidMethodJamaica #TheReidMethodDaily