David Apple, Head of Customer Success & Sales at Notion (and former VP of Customer Success and Sales at Typeform) is this week’s guest on The SaaS Revolution Show.
In this episode he shares his experience building out the customer success function at two top SaaS companies: Typeform, and now Notion. He was the first customer success hire at Notion, so he shares some valuable insights on how to get started with customer success, how to decide what to prioritise and focus on, in the early days as a team of one.
Check out the other ways SaaStock is helping SaaS founders move their
business forward:
🇮🇪 SaaStock Europe: 14-15 October 2025 | Dublin, Ireland
Book you tickets: https://saastock-europe.com/tickets/
🇺🇸 SaaStock USA 2025: April 2026 | Austin, Texas
Join the waitlist: https://saastock-usa.com/
🤝 SaaStock Founder Membership: A private members group of B2B SaaS
founders between $100K - $10M ARR who are committed to growth and
helping others (https://www.saastock.com/founder-membership/)
🌎 SaaStock Local: Monthly meet-ups in cities all around the world,
bringing together SaaS enthusiasts and experts to discuss the most
pressing topics in SaaS (https://local.saastock.com/home)