In this episode of the Scratch Agency podcast, hosts Stephen Turnbull and Shawn Fitzgerald welcome James Monreale, founder of SoundRisk LLC. The conversation covers James's journey in the insurance industry, the importance of building strong relationships with wholesalers, and the niche of builders risk and terrorism insurance. They discuss the significance of good submissions and explore the complexities of terrorism coverage in insurance. The episode emphasizes the value of communication and collaboration in the insurance field, particularly for scratch agents.