Psychology of Customer Success

The Secret Weapon for Getting Raises and Promotions


Listen Later

Are you overlooking your biggest accomplishments? 

Discover a powerful tool to help you track, quantify, and showcase your achievements - the accomplishment tracker. By spending just 15 minutes a week, you can avoid the pitfalls of recency bias and clearly demonstrate the value you bring to your company. 

Here's what you'll learn: 

  • Why we naturally underestimate our own accomplishments and the cognitive biases at play
  • How to set up an accomplishment tracker using the STAR method to quantify your impact
  • A step-by-step example of calculating the monetary value of process improvements
  • The psychological benefits of an accomplishment tracker, including increased motivation
  • Tips for leveraging your tracker for raises, promotions, and even job searches
  • The value of maintaining a "kudos folder" to overcome blind spots


Don't let your hard work go unnoticed. Listen now and start getting the recognition (and compensation) you truly deserve by tracking your achievements.
 
 Download the FREE Accomplishment Tracker! 

++++ATTENTION++++

Ready to stop figuring out CS leadership the hard way?

Get the CS frameworks, leadership techniques and psychology hacks you need to be seen as a strategic leader - and get promoted fast with:

The CS Leadership Academy

Applications are currently open for CS leaders looking to level up - but our cohorts fill up fast!


CONNECT WITH RACHEL

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WEBSITE

https://provansuccess.com


🎬 This content was edited by Lifetime Value Media.

Learn more at: https://www.lifetimevaluemedia.com




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Psychology of Customer SuccessBy Rachel Provan

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