Psychology of Customer Success

The Secret Weapon for Getting Raises and Promotions


Listen Later

Are you overlooking your biggest accomplishments? 

Discover a powerful tool to help you track, quantify, and showcase your achievements - the accomplishment tracker. By spending just 15 minutes a week, you can avoid the pitfalls of recency bias and clearly demonstrate the value you bring to your company. 

Here's what you'll learn: 

  • Why we naturally underestimate our own accomplishments and the cognitive biases at play
  • How to set up an accomplishment tracker using the STAR method to quantify your impact
  • A step-by-step example of calculating the monetary value of process improvements
  • The psychological benefits of an accomplishment tracker, including increased motivation
  • Tips for leveraging your tracker for raises, promotions, and even job searches
  • The value of maintaining a "kudos folder" to overcome blind spots


Don't let your hard work go unnoticed. Listen now and start getting the recognition (and compensation) you truly deserve by tracking your achievements.
 
 Download the FREE Accomplishment Tracker! 

🎬 This content was edited by Lifetime Value Media.

Learn more at: https://www.lifetimevaluemedia.com


++++ATTENTION++++

🧑🏻‍🎓 The CS Leadership Academy is opening back up July 15!

Ready to stop figuring out CS leadership the hard way?

The Customer Success Leadership Academy VIP Notification List gets you early bird pricing (that's $250 off!) plus first access when enrollment opens.

No obligation to join! But you'll want that discount when you see what's inside...

🎉 Add me to the VIP list 🎉


CONNECT WITH RACHEL

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WEBSITE

https://provansuccess.com




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Psychology of Customer SuccessBy Rachel Provan

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