Today, Force Management facilitator Diana Sheley joins Rachel to discuss how salespeople can execute the so-called “soft skills” for greater success. She covers:
The significance of non-verbal communication.
Emotional awareness.
“The power of the pause”—giving the customer space to think and speak.
Her “above the line/below the line” strategy for active listening.
Here are some additional resources:
Discovery Process | Ascender Course
https://rb.gy/16rla
Deepen Your Discovery | Ascender Course
https://rb.gy/vw0y6
Active Listening | Ascender Course
https://rb.gy/n4ky3
Showing Empathy | Ascender Video
https://rb.gy/byntuc
Differentiate Your Call Follow ups | Ascender Article
https://bit.ly/3EffJog
What We Heard: Owning the Next Steps | Podcast
https://bit.ly/3KTPiIx
Visit Ascender, a platform designed solely for salespeople who own a quota. If you enjoy the Audible-Ready Sales Podcast, Ascender is perfect for you! We put out content every day with insights to help you level up in your sales career.
Check out the platform here: https://my.ascender.co/Ascender/ Subscribe here: https://my.ascender.co/Ascender/PlanComparison
Check out this and other episodes of the Audible-Ready Sales Podcast on Apple Podcasts, Spotify, or our website.
Today, Force Management facilitator Diana Sheley joins Rachel to discuss how salespeople can execute the so-called “soft skills” for greater success. She covers:
The significance of non-verbal communication.
Emotional awareness.
“The power of the pause”—giving the customer space to think and speak.
Her “above the line/below the line” strategy for active listening.
Here are some additional resources:
Discovery Process | Ascender Course
https://rb.gy/16rla
Deepen Your Discovery | Ascender Course
https://rb.gy/vw0y6
Active Listening | Ascender Course
https://rb.gy/n4ky3
Showing Empathy | Ascender Video
https://rb.gy/byntuc
Differentiate Your Call Follow ups | Ascender Article
https://bit.ly/3EffJog
What We Heard: Owning the Next Steps | Podcast
https://bit.ly/3KTPiIx
Visit Ascender, a platform designed solely for salespeople who own a quota. If you enjoy the Audible-Ready Sales Podcast, Ascender is perfect for you! We put out content every day with insights to help you level up in your sales career.
Check out the platform here: https://my.ascender.co/Ascender/ Subscribe here: https://my.ascender.co/Ascender/PlanComparison
Check out this and other episodes of the Audible-Ready Sales Podcast on Apple Podcasts, Spotify, or our website.