Future Commerce

The Steadfast Hero


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The Hero is the aspirational archetype that inspires and motivates with optimism and strength. Heroes are there for us, offering security and a reason to be better tomorrow than we are today.

We've looked at the Hero before in this season of Archetypes, but not all Heroes are alike. Listen now as Ian Leslie, CMO at Industry West, shares his take on what it means to be the Hero as a person and as a brand, including some of the pressures, the positives, the negatives, and why it all matters in the scope of the broader story.

Standing in the Gap
  • {00:04:14} “There's a lot of pressure that comes with like, "I need to fix it now. It needs to be right now. It needs to work right now." I think understanding and always kind of going back to what am I solving for, and can I solve for it?” - Ian
  • {00:06:03} “Batman is representative of something, and oftentimes he can't be in two places at once. And so he has to, just by his presence, empower Gotham to stand up for itself. That's really, I think, probably the most important part of the Hero archetype.” - Ian
  • {00:08:22} “I joke that a brand that doesn't come with a side order of world change is kind of looked down upon these days. But I think that's important, as the Hero brand that we are, that our side order of World Change is just accessibility and availability.” - Ian
  • {00:12:40} “I coach varsity soccer and that's something that is passed along to my soccer players and just truly when I instruct them, it's just like, "Hey, guys, this isn't because I don't trust you. It's because I'm trying to stand in the gap between you and a decision that could really change the trajectory of your life.’" - Ian
Associated Links: 
  • Learn more about Ian Leslie and Industry West
  • Check out other Future Commerce podcasts
  • Subscribe to Insiders and The Senses to read more about what we are witnessing in the commerce world!

Have any questions or comments about the show? Let us know on Futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners!


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Future CommerceBy Phillip Jackson, Brian Lange

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