The Truth about Mailer Haight (LA 1623)

Transcript:

Steven Jack Butala:

Steve and Jill here.

Jill DeWit:

Howdy.

Steven Jack Butala:

Welcome to the Land Academy Show, entertaining land investment talk. I'm Steven Jack Butala.

Jill DeWit:

And I am Jill DeWit broadcasting from this sweet valley of the Sun.

Steven Jack Butala:

Today, Jill and I talk about the truth about mailer hate.

Jill DeWit:

Why do you say with that much [inaudible 00:00:18]?

Steven Jack Butala:

Because I don't want to be misconstrued of mispronouncing it. Does it bug you?

Jill DeWit:

No, I just was wondering.

Steven Jack Butala:

You know, why? Because this has been a topic since I've been buying, selling property through sending out mailers. I want to say it with emphasis. There's a lot of hate involved in this business. Jill's about to dispel that theory that I have here. She's long dispelled this because she has experience as a customer service person many, many years ago.

Jill DeWit:

There's always going to be hate.

Steven Jack Butala:

Her theory is there's hate everywhere.

Jill DeWit:

Oh yeah. Come on, there's no business that you're going to 100% make every single person happy. They're all going to love you. They're all going to think that they spent way too little for whatever they got back. I don't think that's possible.

Steven Jack Butala:

She's really much more set up, honestly, to manage all this than I think I ever was and some new Land Academy members are set up to do so. It's something you got to get through. This is a total truth time episode. It's something you need to get over it or you're not. Some people are set up for it and some people aren't. I was not at all set up for sending out my first mailer and the deluge of anger that came back on it. Then I went and bought a bunch of property and made a ton of money.

Jill DeWit:

There's ways that you can remove yourself too. We can talk about that.

Steven Jack Butala:

Jill's going to tell us. Before we get into it, let's take a question posted by one of our members on the landinvestors.com online community. It's free. Don't forget to subscribe on the Land Academy YouTube channel and comment on the shows you like.

Jill DeWit:

Among the Lord wrote "On the receiving hate side of things, that's a different battle altogether with your state of mind. I once wondered if I had the thick skin also, and my first incoming hate sat with me for years before I figured out how to shake it. My secret is a little woo woo. But, I did a lot of personal development during COVID and out how to alter my thoughts around it and many other things so it doesn't affect me anymore in the slightest. I can receive the hate directly or by mail, send out as much mail as I want anywhere I want, and the only reaction get from me even doing the worst hate and threats is a small smile on my face. And then, I forget about it. Sorry for the long reply, but it's definitely a mental game. The good news is that it's a game you play with yourself, and you can set your own rules." That's great.

Steven Jack Butala:

Here's my response to this because I respond. This was in Discord. It's a long time, not long time, but a couple year member who's this is all worked out for them. I really, I responded by saying this set of reaction, this templated reaction when something like this happens, is so important in life. I have a mechanism like this that I use when there's any kind of confrontation to diffuse it and try to get everybody to laugh at the end. I don't care if it's the checkout clerk at the grocery store. My whole point to putting this question in, really it's a statement, is you have complete control over this, just like everything else. Total and complete control over what you allow someone to say to you on the phone about a offer you sent as insignificant as that is in life and the offer amount that you sent for a piece of real estate. That's obviously clearly worth way less than what they think it's worth.