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EPISODE 245: This week on The Wealthy Contractor, I sat down with Cory Minzyk, Call Center Director at All American Roofing & Remodeling.
Cory is a powerhouse in the home improvement world; she’s helped build some of the most productive call centers in the country at companies like Window Nation and Thompson Creek.
In this episode, she reveals how to hire the right people, implement proven systems, and track the right metrics, which all play into building a call center that can catapult your business growth to an entirely new level.
She and I also talk about what it really takes to turn your phones into a profit machine, and where most contractors are getting it wrong.
Listen in and learn how to:
You’ll even hear what happened when no one showed up to work one morning—and how Cory and her boss set leads themselves.
Cory’s strategy and systems are game-changers for any contractor who wants more control, more consistency, and more jobs!
Tune in now.
👉 Subscribe to hear more stories, strategies, and secrets that top contractors use to grow their home improvement businesses and enjoy more success, wealth, and freedom.
Key Takeaways:
Introduction (00:00)
Meet Cory (01:22)
What a call center actually does (16:48)
What a small company needs to have a successful call center (22:07)
Is scripting important? (25:30)
How your call center grows with your business (33:20)
What’s a good call center agent? (38:03)
Call center KPIs (44:24)
Additional Resources:
⚡ Learn more about Discovery Day at The Wealthy Contractor Success Society: https://TheEntryDoor.info/
⚡ Learn more about The Profit Masters: https://www.TheProfitMasters.com/
⚡ Brian’s book, The 7 Secrets To Becoming A Wealthy Contractor, is now available. Visit https://www.TheWealthyContractor.com/ for a free copy (just pay shipping).
⚡ Follow us on social media:
Facebook: https://www.facebook.com/TheWealthyContractor
Instagram: https://www.instagram.com/TheWealthyContractor/
LinkedIn: https://www.linkedin.com/company/TheWealthyContractor/
EPISODE 244: This week on The Wealthy Contractor podcast, I sit down with Eric Peschke. As VP of Marketing at ZINTEX Remodeling Group, Eric is one of the most methodical and data-driven marketers in the home improvement industry.
In this episode, he divulges how ZINTEX went from issuing a few leads per day across four markets to issuing 80–100 appointments daily across 31 markets.
He also shares actionable insights on mastering your call center, the right mix of “make vs. take” lead gen strategies, and how to scale your marketing without sacrificing ROI.
Here’s what you’ll learn:
… and a lot more!
Eric’s approach is something every contractor needs to adopt today — whether you’re at $1M or $100M.
Are you ready to discover the huge opportunities in lead gen this year?
Then make sure to tune in!
👉 Subscribe to hear more stories, strategies, and secrets that top contractors use to grow their home improvement businesses and enjoy more success, wealth, and freedom.
Key Takeaways:
Introduction (00:00)
Meet Eric (01:29)
Why you need to focus on your call center (06:35)
Make marketing vs take marketing (11:15)
Start with 100 leads a month (20:50)
A good sales system is a must! (32:41)
Is your data good enough? (38:46)
Additional Resources:
⚡ Connect with Heather: https://www.macklinlawllc.com/
⚡ Learn more about Discovery Day at The Wealthy Contractor Success Society: https://TheEntryDoor.info/
⚡ Learn more about The Profit Masters: https://www.TheProfitMasters.com/
⚡ Brian’s book, The 7 Secrets To Becoming A Wealthy Contractor, is now available. Visit https://www.TheWealthyContractor.com/ for a free copy (just pay shipping).
⚡ Follow us on social media:
Facebook: https://www.facebook.com/TheWealthyContractor
Instagram: https://www.instagram.com/TheWealthyContractor/
LinkedIn: https://www.linkedin.com/company/TheWealthyContractor/
EPISODE 243: In this episode of The Wealthy Contractor podcast, I sit down with attorney Heather Macklin to uncover the legal blind spots that can take down even the most successful contractors, remodelers, or home services companies.
Heather doesn’t just talk theory, she lives this stuff. As both a lawyer AND a home improvement business owner, she understands the real-world risks contractors face in 2025 and beyond.
In this episode, she shares real examples of legal screw-ups that cost contractors thousands, along with the simple systems you can put in place to avoid them.
We also talk about:
This episode might not be sexy…but it could save your business.
Protect what you’ve built. Listen now.
👉 Subscribe to hear more stories, strategies, and secrets that top contractors use to grow their home improvement businesses and enjoy more success, wealth, and freedom.
Key Takeaways:
Introduction (00:00)
Meet Heather (00:55)
Think forming an LLC is enough? Think again (07:46)
Labor laws to keep in mind (12:30)
Insurance and risk management (21:07)
What about contracts? (22:52)
Why you need to follow document retention policies (24:31)
TCPA compliance (28:54)
Legal resources (38:56)
Additional Resources:
⚡ Connect with Heather: https://www.macklinlawllc.com/
⚡ Learn more about Discovery Day at The Wealthy Contractor Success Society: https://TheEntryDoor.info/
⚡ Learn more about The Profit Masters: https://www.TheProfitMasters.com/
⚡ Brian’s book, The 7 Secrets To Becoming A Wealthy Contractor, is now available. Visit https://www.TheWealthyContractor.com/ for a free copy (just pay shipping).
⚡ Follow us on social media:
Facebook: https://www.facebook.com/TheWealthyContractor
Instagram: https://www.instagram.com/TheWealthyContractor/
LinkedIn: https://www.linkedin.com/company/TheWealthyContractor/
EPISODE 242: What if scaling your home improvement business didn’t mean working more, but finally doing less?
That’s the exact mindset shift Rebecca Ackerly made—and the results have been transformational.
With a diverse background in construction, business development, and digital marketing, Rebecca has built a successful career by combining hands-on experience with strategic leadership.
In this week’s episode of The Wealthy Contractor podcast, Rebecca and I discuss her professional journey, including how she helped scale Universal Windows Direct of Manchester into a successful, multi-million-dollar business that’s well positioned to grow during this time of change in our industry.
Join us as we cover:
…and so much more!
If you’re a contractor stuck in the grind, wearing 17 hats, or just trying to figure out how to grow without burning out, this episode is your wake-up call.
▶️ Listen now to hear how Rebecca scaled her contracting business by letting go—and how you can, too.
Key Takeaways:
Introduction (00:00)
Meet Rebecca (01:14)
The importance of community in business growth (11:54)
The role of EOS in scaling the business (13:49)
Why you need to stop relying on lead aggregators (25:22)
Assessing your pricing strategy (30:59)
Shifting from a survival mindset to growth and legacy-building (40:08)
Additional Resources:
⚡ Learn more about Discovery Day at The Wealthy Contractor Success Society: https://TheEntryDoor.info/
⚡ Learn more about The Profit Masters: https://www.TheProfitMasters.com/
⚡ Brian’s book, The 7 Secrets To Becoming A Wealthy Contractor, is now available. Visit https://www.TheWealthyContractor.com/ for a free copy (just pay shipping).
⚡ Follow us on social media:
Facebook: https://www.facebook.com/TheWealthyContractor
Instagram: https://www.instagram.com/TheWealthyContractor/
LinkedIn: https://www.linkedin.com/company/TheWealthyContractor/
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The Wealthy Contractor is a podcast for home improvement professionals who want to grow their business, work less, and make more money. Follow us for more!
EPISODE 241: Do you ever feel like you’re flooring the gas, but your business is still stuck in first gear?
Well, I’ve got some news for you: you may THINK it’s the economy, or your team, or your leads.
But the truth is…it might be you.
That was the case for my guest on this week’s episode of The Wealthy Contractor podcast, Donald Robbins.
Donald runs a successful remodeling business. He’s a smart guy and a hard worker, but for the longest time, he couldn’t figure out why his hard work didn’t seem to be paying off.
Here’s what Donald DID know: He couldn’t keep coming home, saying business was booming, only to hear his wife ask—again—“So…where’s all the money?"
Then he discovered something big—his own thoughts and beliefs around money were sabotaging his success. The REAL growth? Believe it or not, it all started when he shifted his mindset.
In this episode, Donald gets real about how his daily mindset works, some powerful coaching, and giving himself permission to win turned EVERYTHING around. He even opens up about how finally joining The Success Society gave him the tools and support he needed to level up in a big way.
Listen in and learn:
…along with a whole lot more.
If you’ve ever had the sneaking suspicion that YOU might be the bottleneck in your home improvement business, don’t miss this episode.
Tune in now to learn more!
Key Takeaways:
Introduction (00:00)
Meet Donald (00:56)
Daily mindset work (09:44)
The decision that will change everything (19:02)
How mindset changes spread to your team (34:10)
Why you need to embrace gratitude (40:04)
Learning from The Success Society (49:30)
Additional Resources:
⚡ Learn more about Discovery Day at The Wealthy Contractor Success Society: https://TheEntryDoor.info/
⚡ Download The 4 Numbers Exercise: https://Success.TheWealthyContractor.com/4numbers-exercise
⚡ Learn more about The Profit Masters: https://www.TheProfitMasters.com/
⚡ Brian’s book, The 7 Secrets To Becoming A Wealthy Contractor, is now available. Visit https://www.TheWealthyContractor.com/ for a free copy (just pay shipping).
⚡ Follow us on social media:
Facebook: https://www.facebook.com/TheWealthyContractor
Instagram: https://www.instagram.com/TheWealthyContractor/
LinkedIn: https://www.linkedin.com/company/TheWealthyContractor/
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The Wealthy Contractor is a podcast for home improvement professionals who want to grow their business, work less, and make more money. Follow us for more!
EPISODE 240: You’ve probably heard this said before: “If you have a home improvement business, you actually have a sales and marketing business.”
And if you’re experiencing pain right now with lead gen or your closing percentage or your revenue, that’s the homeowner market reminding you that every time you heard that statement, IT WAS 100% TRUE.
So, what can YOU do to take advantage of unique opportunities presenting themselves this year and absolutely crush your competition?
This is exactly the question my guest Vince Nardo and I aim to answer on The Wealthy Contractor Podcast this week.
Vince is the Co-Founder of Reborn Home Solutions. He has been in the industry for over three decades and knows EXACTLY what it’s like to grow a company from humble beginnings to a household name (and this was all BEFORE the Covid boom.)
You know who needs a lot of leads? A company doing thousands of jobs a month. It takes A LOT of leads to feed that machine. And boy did Vince become good at it.
Today, he’s here to share some of his marketing magic with you, along with the mindset shifts, strategies, and systems that can help you do something very similar for your home improvement business.
Listen in and learn:
… and a lot more!
If you’re ready to receive a firehose of takeaways from one of the greats, then don’t miss this episode.
Tune in now.
Key Takeaways:
Introduction (00:00)
Meet Vince (01:03)
The most important mindset shift of your career (06:15)
Overcome your ego (09:48)
How to build a lead generation machine (19:40)
Why you need to focus on strategic planning (29:42)
How to learn from others (41:32)
Additional Resources:
⚡ Learn more about The Wealthy Contractor Success Society Discovery Day: https://theentrydoor.info/
⚡ Learn more about The Profit Masters: https://www.TheProfitMasters.com/
⚡ Brian’s book, The 7 Secrets To Becoming A Wealthy Contractor, is now available. Visit https://www.TheWealthyContractor.com/ for a free copy (just pay shipping).
⚡ Follow us on social media:
Facebook: https://www.facebook.com/TheWealthyContractor
Instagram: https://www.instagram.com/TheWealthyContractor/
LinkedIn: https://www.linkedin.com/company/TheWealthyContractor/
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The Wealthy Contractor is a podcast for home improvement professionals who want to grow their business, work less, and make more money. Follow us for more!
EPISODE 239: Too many home improvement business owners settle for a convenience: the convenience of hiring or keeping someone around who isn’t REALLY the talent they need.
Sometimes it's family or a friend. Sometimes it’s an employee who’s been around for a decade. Sometimes it’s whoever just feels “comfortable” to be around.
And that is a tragedy, because you could be 1 or 2 good hires away from completely transforming the trajectory of your business.
That’s the hard truth Justin Bartley faced after FINALLY doing what it took to get the right sales manager…after 10 years of settling.
Justin, owner of NEXT Door & Window and one of our new mastermind group facilitators for The Wealthy Contractor Success Society, shares what it really cost him to delay the tough people decisions—and how he was able to get the right help that changed everything for him and his business.
In this jam-packed episode, we cover:
…and so much more! (Like I said, this one is JAM-PACKED!)
If you’re tired of doing it all yourself—and ready to STOP settling—this episode is your wake-up call with actionable steps you can take away and implement today.
Tune in now!
Key Takeaways:
Introduction (00:00)
Mastermind power revealed (03:13)
Importance of an org chart (06:08)
Coaching and EOS for clarity (14:08)
What’s holding contractors back? (18:43)
The hardest moves to make as a business owner (21:39)
Attract, coach, and train the right people (27:12)
Business is people, period (33:24)
The most important low-hanging fruit in your business (48:47)
Additional Resources:
⚡ Learn more about Discovery Day at The Wealthy Contractor Success Society: https://TheEntryDoor.info/
⚡ Learn more about increasing the profitability of your home improvement business: https://www.TheProfitMasters.com/
⚡ Brian’s book, The 7 Secrets To Becoming A Wealthy Contractor, is now available. Visit https://www.TheWealthyContractor.com/ for a free copy (just pay shipping).
⚡ Follow us on social media:
Facebook: https://www.facebook.com/TheWealthyContractor
Instagram: https://www.instagram.com/TheWealthyContractor/
LinkedIn: https://www.linkedin.com/company/TheWealthyContractor/
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The Wealthy Contractor is a podcast for home improvement professionals who want to grow their business, work less, and make more money. Follow us for more!
EPISODE 238: Do your leads suddenly suck? It’s not just you!
Many home improvement business owners who have been running thriving businesses for years are now finding themselves with bad leads, declining lead volume, or both.
And yet SOME businesses are having their best months ever.
So, what exactly is going on with leads?
There’s no stopping the wheels of progress—the last few years have completely transformed our industry, including how we can find and convert good leads. So, knowing what works and what doesn’t when it comes to your lead generation strategy is A MUST if you want to compete in today’s market.
In this week’s episode of The Wealthy Contractor podcast, we aim to uncover exactly what’s happening. And to do so, I’ve invited two experts: Chris Behan and Natalie Russo.
Chris is the co-founder of Truvolv, a data-driven marketing company that specializes in helping home improvement contractors optimize their lead generation and marketing efforts, and Natalie is a digital marketing expert at Truvolv who specializes in paid media strategies, particularly Google PPC and social media marketing.
In this episode, the three of us dive into this problem contractors are facing—inconsistent lead quality and volume—and what they can do about it.
Listen in now and learn:
… and a lot more!
If you want the insider scoop on how to become a lead generation powerhouse that completely crushes your competition, do not miss this episode!
Tune in now for more.
Key Takeaways:
Introduction (00:00)
Are lead generation fluctuations normal? (01:38)
Speed to lead (06:27)
Google PPC for home services? (16:00)
The technologies that are changing the game (29:48)
What contractors can do for better leads (37:31)
Additional Resources:
⚡ Learn more about Truvolv: https://www.truvolv.com/
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⚡ Learn more about The Wealthy Contractor Success Society: https://www.TheWealthyContractor.com/SuccessSociety
⚡ Learn more about The Profit Masters: https://www.TheProfitMasters.com/
⚡ Brian’s book, The 7 Secrets To Becoming A Wealthy Contractor, is now available. Visit https://www.TheWealthyContractor.com/ for a free copy (just pay shipping).
⚡ Follow us on social media:
Facebook: https://www.facebook.com/TheWealthyContractor
Instagram: https://www.instagram.com/TheWealthyContractor/
LinkedIn: https://www.linkedin.com/company/TheWealthyContractor/
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The Wealthy Contractor is a podcast for home improvement professionals who want to grow their business, work less, and make more money. Follow us for more!
EPISODE 237: You’ve poured everything you have into your home improvement business. You’re overwhelmed, stuck doing everything yourself... unable to grow beyond a certain point because you cannot find or attract the A-players you need.
Here’s the truth: true growth and freedom only come once you hire the right second-in-command. A trusted right-hand who can execute your vision and systematize what you’ve built.
I know, letting go isn’t easy—trusting someone else with your business is terrifying, and finding the right person who understands your vision (and is invested in it) is tough. But if you want a business that thrives without you, it’s a challenge you need to face head-on.
That's why I've invited Cameron Herold, the founder of the COO Alliance, to join us on the show this week!
Cameron is the author of Double Double and The Second in Command as well as the man behind the explosive growth of 1-800-GOT-JUNK?
In this episode, Cameron pulls back the curtain on what it really takes to build a business that runs without you—and why most contractors are sabotaging themselves with one simple mistake: they don’t have the right “Number 2” in place to help make their vision a reality.
Listen in now and learn all about:
… and so much more!
If you want to build a business that works for you— and not BECAUSE of you—then tune in now.
Key Takeaways:
Introduction (00:00)
The most important relationship in your business (03:24)
When can you move to the next level? (08:10)
You need to learn to let go (11:24)
How to attract A-players (16:28)
The ONE question you need to answer (22:36)
What’s your “why”? (26:42)
What happens when you find the right second-in-command? (34:21)
Why you need to delegate more (41:14)
Additional Resources:
⚡ Get Cameron’s book, The Second in Command: http://amazon.com/Second-Command-Unleash-Power-Your/dp/1544537603
⚡ Get Cameron’s book, Double Double: https://www.amazon.com/Double-Your-Revenue-Profit-Years/dp/1608320995
⚡ Learn more about Cameron’s work: https://cameronherold.com/
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⚡ Learn more about The Wealthy Contractor Success Society: https://www.TheWealthyContractor.com/SuccessSociety
⚡ Learn more about The Profit Masters: https://www.TheProfitMasters.com/
⚡ Brian’s book, The 7 Secrets To Becoming A Wealthy Contractor, is now available. Visit https://www.TheWealthyContractor.com/ for a free copy (just pay shipping).
⚡ Follow us on social media:
Facebook: https://www.facebook.com/TheWealthyContractor
Instagram: https://www.instagram.com/TheWealthyContractor/
LinkedIn: https://www.linkedin.com/company/TheWealthyContractor/
--
The Wealthy Contractor is a podcast for home improvement professionals who want to grow their business, work less, and make more money. Follow us for more!
EPISODE 236: When you look at incredibly successful 9-figure home improvement businesses—the kind that have absolutely exploded and are raking in gobs of cash (and notoriety), you may wonder how what THEY do applies to what YOU could do in your own business
Well, if you think your business is too small and their methods won’t apply, then I strongly encourage you to catch this week’s episode of The Wealthy Contractor podcast.
In it, I sit down with Tommy Mello, the founder and CEO of A1 Garage Door Service, the largest non-franchise residential garage door company in the US, operating in 43 markets across the country.
Tommy is also the author of Home Service Millionaire and Elevate, and host of The Home Service Expert podcast.
Tommy isn’t just running a $250 million business—he’s doing it with nearly 25% net profit! In this powerful episode, he unpacks the exact systems, compensation methods, and mental frameworks that helped him create his behemoth.
Together, he and I talk about why it's actually not hard to double, triple, or quadruple your business when you're still small.
We also share how to hire smarter, the best ways to manage your time as an owner, and how to create equity incentives that drive next-level loyalty.
Additionally, we discuss:
If you’re ready to leave the grind behind, then don’t miss this episode.
Tune in now for more!
Key Takeaways:
Introduction (00:00)
Meet Tommy (00:48)
Why you need to plan for the end (06:10)
Why some people work fast and some don’t (12:43)
Why you need to fail forward (19:38)
The five Fs (27:03)
How to be a people’s leader (35:44)
How to make $10 million (43:31)
The numbers don’t matter, the strategy does (55:52)
Additional Resources:
⚡ Learn more about Tommy’s work: https://www.tommymello.com/
⚡ Get your copy of Tommy’s book, Elevate: https://angels.homeservicemillionaire.com/order-537068861647523872885
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⚡ Learn more about The Wealthy Contractor Success Society: https://www.TheWealthyContractor.com/SuccessSociety
⚡ Learn more about The Profit Masters: https://www.TheProfitMasters.com/
⚡ Brian’s book, The 7 Secrets To Becoming A Wealthy Contractor, is now available. Visit https://www.TheWealthyContractor.com/ for a free copy (just pay shipping).
⚡ Follow us on social media:
Facebook: https://www.facebook.com/TheWealthyContractor
Instagram: https://www.instagram.com/TheWealthyContractor/
LinkedIn: https://www.linkedin.com/company/TheWealthyContractor/
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The Wealthy Contractor is a podcast for home improvement professionals who want to grow their business, work less, and make more money. Follow us for more!
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