Episode 272: Ever scrolled through social media and cringed at the comments? Vonda and Lori dive into the all-too-common issue of online negativity and how it translates into real-world interactions—especially in the workplace. From handling tough conversations with employees to setting social media boundaries, they share practical steps for engaging with empathy, checking emotions, and fostering productive discussions. Plus, they reveal how a simple shift in phrasing can turn confrontation into curiosity. Tune in for some eye-opening insights, a little humor, and a whole lot of wisdom on keeping things positive in business and beyond!

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