On this episode, we sit down with Michell Bartlein,  owner of Savoye Salon in Green Bay, Wisconsin, Certified Strategies Coach, and recent Salon Today Top 200 winner in the Culture category. Michelle shares her personal journey of transforming Savoye Salon into a thriving community where team members are valued as equals, fostering a culture of trust, collaboration, and innovation. From annual retreats that reinforce trust to a brand identity that unites rather than divides, get ready to learn how to cultivate a workspace where everyone plays a critical role in the game.

Conversation highlights:
0:27  Winning the Salon Today Top 200 for Culture
4:00  Running a salon like a championship basketball team
7:09  How communication feeds your culture
9:40  The Three C's of Culture
15:16  Addressing conflicts while maintaining harmony
19:12  Navigating tough conversations
21:12  Michell's one tip for strengthening your business culture

Watch the video of this episode: https://youtu.be/6acnba8_6rk

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The Beauty Business Strategies Podcast is designed to give salon, spa, medspa, barbershop, and lash studio owners, just like you, quick tips to make more money, inspire your team, and create world-class client experiences.