Future Commerce

True Classic Wants to Be a 200+ Year Old Brand


Listen Later

Join us for a live session from The Whalies in LA with Bryan Cano, Head of Marketing at True Classic, on a recent meteoric rise to an $850M valuation. Bryan reveals how True Classic is democratizing AI adoption across their organization by turning every employee into a technology architect and maintaining human empathy that drives authentic brand connection. We explore how tactical innovation serves a grander vision: transforming from a men's apparel company into a cultural force that builds confidence and community for decades.

Maybe AI Can Make Us More Human

Key takeaways:

  • AI democratization beats top-down mandates: True Classic's most successful AI implementations emerged organically from employees identifying their own repetitive tasks, then building weekend solutions that eliminated Monday-morning drudgery
  • The three-pillar AI framework: An approach that includes Generative (content creation), Operational (workflow automation), and Insights (proactive business intelligence) provides a comprehensive structure for organizational AI adoption
  • Century-scale vision transcends tactics: Brands seeking longevity must graduate from channel arbitrage to culture creation. By moving beyond riding existing cultural waves to generating entirely new categories, they can win and keep customers for years
  • Empathy becomes a competitive advantage: As AI handles data analysis, human intuition and emotional intelligence become the irreplaceable differentiators in brand strategy and customer connection
  • [00:17:20] “AI isn’t going to eliminate our jobs. It’s going to push our brains to the absolute limits. We’ll have to use our imagination more than we ever have.” – Brian Lange
  • [00:17:49] “It’s going to make us more empathetic… As marketers, we’ve obsessed over the data. AI lets us return to thinking about the customer—their life stage, their needs, their emotions.” – Bryan Cano
  • [00:27:09] “Just how Apple made technology accessible, we want to do the same for style and confidence. We want it to be effortless.” – Bryan Cano

Associated Links:

  • Learn more about True Classic
  • Learn more about Triple Whale
  • Check out Future Commerce on YouTube
  • Check out Future Commerce+ for exclusive content and save on merch and print
  • Subscribe to Insiders and The Senses to read more about what we are witnessing in the commerce world
  • Listen to our other episodes of Future Commerce

Have any questions or comments about the show? Let us know on futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners!


Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

...more
View all episodesView all episodes
Download on the App Store

Future CommerceBy Phillip Jackson, Brian Lange

  • 4.9
  • 4.9
  • 4.9
  • 4.9
  • 4.9

4.9

83 ratings


More shows like Future Commerce

View all
The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch by Harry Stebbings

The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch

535 Listeners

The Knowledge Project by Shane Parrish

The Knowledge Project

2,705 Listeners

Shopify Masters by Shopify

Shopify Masters

378 Listeners

The a16z Show by Andreessen Horowitz

The a16z Show

1,093 Listeners

How I Built This with Guy Raz by Guy Raz | Wondery

How I Built This with Guy Raz

30,193 Listeners

Y Combinator Startup Podcast by Y Combinator

Y Combinator Startup Podcast

227 Listeners

Morning Brew Daily by Morning Brew

Morning Brew Daily

3,017 Listeners

Uncensored CMO by Jon Evans

Uncensored CMO

48 Listeners

All-In with Chamath, Jason, Sacks & Friedberg by All-In Podcast, LLC

All-In with Chamath, Jason, Sacks & Friedberg

10,018 Listeners

Dwarkesh Podcast by Dwarkesh Patel

Dwarkesh Podcast

516 Listeners

The Artificial Intelligence Show by Paul Roetzer and Mike Kaput

The Artificial Intelligence Show

197 Listeners

ACQ2 by Acquired by Ben Gilbert and David Rosenthal

ACQ2 by Acquired

299 Listeners

No Priors: Artificial Intelligence | Technology | Startups by Conviction

No Priors: Artificial Intelligence | Technology | Startups

130 Listeners

OPERATORS by OPERATORS

OPERATORS

50 Listeners

Prof G Markets by Vox Media Podcast Network

Prof G Markets

1,426 Listeners