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Welcome back to Truth, Lies & Work, the podcast where behavioural science meets workplace culture.
This week we’re diving into how AI is actually landing in the workplace — and what that means for managers, employees and the future of work.
Our guest is Andrew Palmer, host of Boss Class from The Economist and author of the Bartleby management column. In Season 3 of Boss Class, Andrew goes hands-on with AI — not just talking about it, but living with it, testing it and asking the questions leaders need to answer as the technology transforms jobs and organisations.
This episode isn’t about hype. It’s about what AI is actually good at today, what it’s still terrible at, and how leaders should think about deploying it in ways that help people — not replace them.
🔥 What you’ll learn
1) AI isn’t coming. It’s here.
2) AI reshapes roles, not just tasks
3) Imperfect AI still delivers value
4) Leaders need AI literacy, not just tech teams
5) Human judgement still matters
🧠 Why this matters for work
AI is not just a tool — it’s a workforce multiplier. Leaders who understand how to harness AI can reshape productivity, culture and the role of managers in their organisations. Those who don’t risk falling behind as workplace expectations shift rapidly.
🔗 Resources & links
Season 3 of Boss Class asks crucial questions about responsibility, adoption and what we truly mean by progress — and this episode brings those questions directly into your workplace context.
Listen to Boss Class from The Economist — Season 3 launched January 2026 and explores AI, management and the future of work:
https://www.economist.com/audio/podcasts/boss-class
Andrew Palmer’s work: search “Boss Class” on podcast platforms or visit The Economist’s podcast page:
https://www.economist.com/audio/podcasts/boss-class
💬 Connect with the show
Website: https://truthliesandwork.com
Hosts
🧠 Mental health support
UK & ROI – Samaritans
UK – Mind
US – Suicide & Crisis Lifeline
Australia – Lifeline
Global helplines
https://findahelpline.com
Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture. This week we explore career motivation, generative AI for leaders and the psychology of meaningful work. Plus we put Neuro-Linguistic Programming under the microscope and answer career questions from future business psychologists.
🔥 Stories covered
1. The rise of the “career comedown”motivation, engagement and the future of work.
Have you ever hit a major career milestone and felt underwhelmed?
Leanne introduces the term career comedown, coined by Stefanie Sword-Williams. It describes the emotional slump that can follow promotions, pay rises and career success. Many professionals report feeling bored, stuck or disconnected once they reach the goals they worked towards.
The research suggests three paths forward:
Source: https://graziadaily.co.uk/life/real-life/is-your-career-giving-you-the-ick/
2. Generative AI becomes a leadership skill
These stories matter for leaders, founders and managers navigating
Google has launched a Generative AI Leader certification, signalling that AI literacy is becoming a core leadership capability.
The programme helps business leaders understand generative AI, identify opportunities and adopt AI responsibly. Leaders who lack AI literacy risk making strategic decisions without the full picture.
Learn more: https://cloud.google.com/learn/certification/generative-ai-leader
3. Hope is the emotion that creates meaning at work
New psychological research shows hope may be more important than happiness for creating a meaningful life.
Across six studies with more than 2,300 participants, researchers found hope strongly predicts meaning, motivation and wellbeing. Seeing progress, believing change is possible and having a future direction all boost engagement at work.
For leaders, clarity, visible progress and realistic optimism matter more than constant positivity.
🧠 Truth or Lie: Does NLP actually work?
This week we explore Neuro-Linguistic Programming (NLP).
While NLP training can boost confidence and communication skills, strong scientific evidence for its broader claims is limited. Many techniques overlap with established psychology, but NLP itself is not considered a robust evidence-based approach.
💬 Workplace Surgery – Special edition
This week’s questions come from The Business Psycho, a new platform launching for students and early-career professionals in business psychology.
We discuss:
Follow The Business Psycho
https://www.linkedin.com/company/the-business-psycho/
https://www.instagram.com/thebusinesspsycho.official
Connect with Truth, Lies & Work
Website: https://truthliesandwork.com
Hosts
Mental health support
UK & ROI — Samaritans
UK — Mind
US — Suicide & Crisis Lifeline
Australia — Lifeline
Global helplines
https://findahelpline.com
🎧 Truth, Lies & Work is part of the HubSpot Podcast Network, the audio destination for business professionals.
What happens when a small, tight-knit team suddenly starts to grow fast?
This week on Truth, Lies & Work, we’re joined by Steve Kemish to talk about the most uncomfortable phase of company growth. The moment when your business moves from a handful of people to a real organisation. Steve calls it the puberty of a company and if you have ever scaled a team, you will know exactly what he means.
Steve has grown a marketing agency from a small team into a business approaching 50 people. In this conversation, he shares what leaders rarely talk about when growth accelerates. The identity crisis, the culture wobble, the communication breakdowns and the leadership shifts that suddenly become unavoidable.
This episode is packed with practical advice for founders, leaders and managers navigating rapid growth.
Key Takeaways
Why growth changes everything
Many founders assume growth is purely positive. In reality, scaling introduces new complexity overnight. Communication becomes harder. Informal processes stop working. Leaders who once knew everything now have to learn to let go.
The “puberty phase” of organisations
Steve explains why the jump from around 13 to 20 employees is a major turning point. This is when businesses must move from instinct and intuition to structure and systems. Without that shift, chaos quickly follows.
The leadership identity shift
The skills that help you start a business are not the same skills needed to scale one. Founders must evolve from doers into leaders, from decision-makers into decision-enablers.
Culture under pressure
Growth puts pressure on culture. New hires bring fresh perspectives, expectations and habits. Leaders must become intentional about culture rather than relying on “how things have always been.”
Communication becomes the biggest challenge
As teams grow, assumptions and informal conversations stop working. Leaders must learn to communicate clearly, consistently and at scale.
Why this episode matters
If you are hiring quickly, planning to scale or feeling the growing pains of expansion, this conversation offers a roadmap for navigating one of the most challenging phases of leadership.
Connect with Steve Kemish
LinkedIn: https://www.linkedin.com/in/skemish/
Connect with the show
Follow Al Elliott: https://www.linkedin.com/in/thisisalelliott/
Follow Leanne Elliott: https://www.linkedin.com/in/meetleanne
Email: [email protected]
Website: https://truthliesandwork.com
Mental health resources
UK: https://www.mind.org.uk
🎧 Truth, Lies & Work is part of the HubSpot Podcast Network – the audio destination for business professionals.
Welcome back to Truth, Lies & Work, the podcast where behavioural science meets workplace culture.
This week we’re asking: how prepared are workplaces for real life transitions, what happens when AI becomes your colleague, and does your name secretly shape your career?
🔥 Stories covered
Matrescence: the workplace transition nobody plans for
This is one of the most significant transitions in a woman’s career, yet it’s rarely reflected in performance systems, leadership pathways or job design. The question for organisations is simple: instead of asking people to return unchanged, how can we support them to grow forward?
Follow the research: https://www.instagram.com/microrosie/
Follow Rose on LinkedIn: https://www.linkedin.com/in/rose-soffel/
2. The AI that called its owner while he was sleeping
If AI can do eight hours of work in minutes, what does productivity mean? And what happens when the AI isn’t the company’s tool, but your personal one?
Read more:
https://openclaw.ai/
https://www.moltbook.com/
3. The biggest workplace problem in 2026 isn’t pay or burnout. It’s managers.
In organisations rated ineffective, job satisfaction falls to 44%. In effective workplaces it rises to 91%, and more than half of employees in poorly led organisations expect to leave within a year.
Leadership development is now the top priority for HR leaders, with economic uncertainty and AI adoption adding pressure. The message is clear: workplaces don’t fail because people don’t care. They fail because leadership systems don’t support people properly.
Read the report: https://www.webpronews.com/boss-bottleneck-why-leadership-tops-2026-workplace-woes/
🔥 Truth or Lie
Does your name influence your career?
Nominative determinism suggests people are drawn to jobs that match their names. Early research hinted at a small effect, but larger modern studies found the link disappears when you control for demographics and chance.
Verdict: Lie. Your brain loves coincidences, but your career is not written in your name.
💬 Workplace Surgery
🎧 Coming up Thursday
💬 Connect with the show
Hosts
🧠 Mental health support
Why do so many change initiatives, town halls and big launches create excitement and then fade with no real behaviour change?
In this episode of Truth, Lies & Work, Al and Leanne speak with Lindsey Caplan, a former Hollywood screenwriter turned organisational psychologist, about why leaders struggle to influence groups at work and what actually works instead.
Lindsey shares the MOVED Model, a practical framework for driving engagement, influencing behaviour and communicating change in a way that sticks. If you lead teams, present ideas, manage projects or drive transformation, this episode explains why information alone never creates change and what does.
What you’ll learn
Why most workplace change fails
Informing vs influencing at work
The MOVED Model explained
What Taylor Swift can teach leaders
Practical leadership takeaways
Resources and links
Connect with Truth, Lies & Work
Connect with the hosts
Mental health support
A LinkedIn Live conversation on money confidence, risk and the future of careers
Over the last few years, work has quietly shifted from ambition to survival.
Rising living costs, economic uncertainty, layoffs and AI have changed how people make career decisions. Instead of taking risks or pursuing meaningful work, many are staying put not because they want to, but because it feels safer to stay. The media has called this the Big Stay or job-hugging.
Why these two perspectives together
Louise and Ruth operate at different, but deeply connected, points in the system.
Louise works at the earliest stage, where money beliefs, habits and confidence are formed in childhood and adolescence.
Ruth works at the adult decision-making stage, where financial confidence shapes career risk-taking, leadership progression, entrepreneurship and long-term wellbeing.
Together, they offer an end-to-end view of how money confidence shapes working lives.
Why money confidence often matters more than income when it comes to career choices
How financial insecurity quietly shapes promotions, leadership ambition and risk-taking
Why people from less affluent backgrounds are less likely to take career risks, even when highly capable
How early money beliefs follow people into adulthood and the workplace
Why financial wellbeing is the most neglected pillar of workplace wellbeing
What leaders and organisations can do to reduce fear-driven decision-making without being intrusive
What you’ll learn in this episode
This conversation reframes financial literacy not as budgeting or products, but as freedom, confidence and optionality.
Money confidence influences:
Who feels able to negotiate, speak up or take risks
Who progresses into leadership roles
Who starts businesses or new ventures
Who opts out, plays safe or stays stuck
Why this matters for leaders and organisations
For leaders concerned about engagement, retention, wellbeing, DEI and social mobility, this episode highlights a hidden but powerful driver of workplace behaviour.
About our guests
Louise Hill
Ruth Handcock
🎧 Who this episode is for
Leaders and managers worried about engagement, retention and risk-aversion
HR and People teams focused on wellbeing, DEI and social mobility
Parents thinking about the long-term impact of money conversations at home
Employees feeling cautious, stuck or unable to take career risks
Founders and policymakers interested in innovation and economic participation
💬 Connect with Truth, Lies & Work
Website: https://truthliesandwork.com
Email: [email protected]
LinkedIn: https://www.linkedin.com/company/truth-lies-and-work
Instagram: https://www.instagram.com/truthlieswork
Connect with the hosts
Al Elliott: https://www.linkedin.com/in/alelliott/
Leanne Elliott: https://www.linkedin.com/in/leanneelliott/
🧠 Mental health support
If this conversation brings anything up for you:
UK & ROI: Samaritans — 116 123 | https://www.samaritans.org
US: Suicide & Crisis Lifeline — 988 | https://988lifeline.org
Australia: Lifeline — 13 11 14 | https://www.lifeline.org.au
Elsewhere: https://findahelpline.com
What happens when two art students fall in love, start freelancing together, and accidentally build one of the UK's happiest creative brand agencies?
In this episode of Truth, Lies & Work, we're joined by Gemma Ruse and Xavier Shariff, the husband-and-wife co-founders of Studio Zag, a 60-person agency that designs and builds experiential installations for brands all over the world.
They met at 20 in a house share at Central Saint Martins. They've been together for over 20 years, running Studio Zag together for 16 of those. They've clad a 35-metre boombox onto Diesel's Carnaby Street facade, become a certified B Corp, and built a business where people regularly say: "This is and will always be the best place I've ever worked."
This isn't a story about having it all figured out. It's about trusting your gut, knowing when enough is enough, and building culture through brilliant work — not ping pong tables.
What you'll learn in this episode
Gemma and Xavier are brutally honest about the realities of building a creative business with your life partner: the complementary strengths, the stubborn moments, and why sometimes the best business advice is to ask yourself: "What does this feel like in my stomach?"
💬 Connect with Truth, Lies & Work
Website: https://truthliesandwork.com
Email: [email protected]
LinkedIn: https://www.linkedin.com/company/truth-lies-and-work
Instagram: https://www.instagram.com/truthlieswork
Al Elliott: https://www.linkedin.com/in/alelliott/
Leanne Elliott: https://www.linkedin.com/in/leanneelliott/
🧠 Mental health support
If this conversation brings anything up for you or someone you care about:
UK & ROI: Samaritans — 116 123 | https://www.samaritans.org
US: Suicide & Crisis Lifeline — 988 | https://988lifeline.org
Australia: Lifeline — 13 11 14 | https://www.lifeline.org.au
Elsewhere: https://findahelpline.com
Welcome back to Truth, Lies & Work — the podcast where behavioural science meets real working life.
This week, we’re asking a simple question with uncomfortable answers: who really gets flexibility, who’s trusted around AI, and what psychology myths are still shaping work decisions?
🔥 Stories covered
1. Who actually gets flexible work — and why
Leanne introduces a new term this week: i-deals — short for idiosyncratic deals. These are personalised, one-to-one flexibility arrangements negotiated privately between employees and managers.
📄 Research source:
https://bpspsychub.onlinelibrary.wiley.com/doi/epdf/10.1111/joop.70084
2. When corporate politics becomes the real job
Al brings a thread from X this week by an account called IT_Unprofessional, written by an IT Director earning around $280k a year. He describes what he calls a “corporate survival guide” — not about technical excellence, but about navigating power, perception and incentives.
3. Why banks are hiring behavioural scientists for AI roles
After one of the toughest recruitment years since 2008, UK financial services firms are hiring again — and not just technologists.
The concern isn’t AI failure. It’s human behaviour around AI — over-trust, automation bias, and quiet deference to systems that sound confident but may be wrong.
🔗 Reporting:
https://www.lbc.co.uk/article/banks-ai-experts-worried-misuse-5HjdRJS_2/
🔥 Truth or Lie💬
People learn better when teaching matches their learning style
Visual learner. Auditory learner. Kinaesthetic learner. The idea is everywhere.
Leanne breaks down decades of evidence and explains:
Preferences exist
Enjoyment increases when preferences are met
Learning outcomes do not reliably improve
The verdict: Lie.
Workplace Surgery
This week we tackle:
How to motivate a team nearing retirement without patronising them
What to do when a career coach crosses ethical lines
Whether employee NPS is a meaningful measure of engagement
We explore motivation, power, boundaries and what good evidence actually supports.
🎧 Coming up Thursday
We’re joined by Gemma Ruse and Xavier Sheriff, co-founders of Studio XAG, to talk about building a people-first agency, becoming a B Corp, and what it’s really like running a business with the person you’re married to.
💬 Connect with Truth, Lies & Work
Website: https://truthliesandwork.com
Email: [email protected]
LinkedIn: https://www.linkedin.com/company/truth-lies-and-work
Instagram: https://www.instagram.com/truthlieswork
Connect with the hosts
Al Elliott: https://www.linkedin.com/in/alelliott/
Leanne Elliott: https://www.linkedin.com/in/leanneelliott/
🧠 Mental health support
UK & ROI: Samaritans — 116 123 | https://www.samaritans.org
US: Suicide & Crisis Lifeline — 988 | https://988lifeline.org
Australia: Lifeline — 13 11 14 | https://www.lifeline.org.au
Elsewhere: https://findahelpline.com
What do late-night comedy writers know about trust, influence, and human connection that most business leaders don’t?
In this episode of Truth, Lies & Work, we’re joined by Beth Sherman — a seven-time Emmy-winning comedy writer who spent three decades in Hollywood writers’ rooms before taking what she learned into the world of business.
Beth has written for The Late Show with David Letterman, The Tonight Show with Jay Leno, Ellen, the Screen Actors Guild Awards, and the Oscars. Today, she works with leaders, sales teams, and organisations who want to build trust quickly, communicate with confidence, and connect more humanly at work.
This is not about telling jokes in meetings.
It’s about understanding why humour works, how truth creates connection, and why the most effective communicators are the most observant — not the funniest.
What you’ll learn in this episode
Why “truth is funny” — and what that reveals about trust and rapport
The difference between self-awareness and self-deprecation (and why confusing the two damages credibility)
How humour creates psychological safety without undermining authority
Why being human matters more as work becomes more automated and AI-driven
How observational humour helps in sales, leadership, presentations, and difficult conversations
Why you don’t need to be funny — you need to be emotionally intelligent and observant
Beth explains how comedians build instant rapport with strangers, and why those same principles are powerful in boardrooms, client meetings, and tense workplace moments.
Why this matters for leaders and teams
In a world where people can buy similar products, services, and solutions anywhere, relationships are the differentiator.
Humour, when used properly, signals:
Awareness of the room
Confidence without ego
Safety without softness
Humanity without oversharing
Beth’s work shows that humour isn’t about performance. It’s about connection — and connection is the foundation of trust, influence, and persuasion at work.
About our guest
Beth Sherman is a comedian, keynote speaker, and communication expert. She spent over 30 years writing comedy at the highest level before translating those principles into practical tools for business leaders.
Her upcoming book is published by Blue Goat Books.
🔗 Beth Sherman website: https://www.bethsherman.com/
🎧 Listen if you’re…
A leader who wants to build trust without forcing charisma
In sales or marketing and tired of scripts that feel inauthentic
Giving presentations and feeling pressure to “perform”
Curious about the psychology of humour and human connection
Navigating communication in an increasingly automated workplace
💬 Connect with Truth, Lies & Work
Website: https://truthliesandwork.com
Email: [email protected]
LinkedIn: https://www.linkedin.com/company/truth-lies-and-work
Instagram: https://www.instagram.com/truthlieswork
Al Elliott: https://www.linkedin.com/in/alelliott/
Leanne Elliott: https://www.linkedin.com/in/leanneelliott/
🧠 Mental health support
If this conversation brings anything up for you or someone you care about:
UK & ROI: Samaritans — 116 123 | https://www.samaritans.org
US: Suicide & Crisis Lifeline — 988 | https://988lifeline.org
Australia: Lifeline — 13 11 14 | https://www.lifeline.org.au
Elsewhere: https://findahelpline.com
Welcome back to Truth, Lies & Work, the podcast where behavioural science meets workplace culture.
This week we’re exploring what employees and leaders are really looking for at work right now — and how it’s shaping leadership behaviour, burnout, employee wellbeing, and workplace culture.
🔥 Stories covered
Why are Gen Z leaving jobs so quickly?
According to a Fast Company article by Jeff LeBlanc, Gen Z workers aren’t job-hopping out of disloyalty. They’re growth hunting.
The research shows:
Nearly half of Gen Z plan to leave roles for better growth, not higher pay
86% won’t upskill without employer funding
43% feel too burnt out to learn outside work hours
Cost, not motivation, is the biggest barrier to development
This reflects a wider shift in workplace expectations. When organisations talk about growth but don’t support it structurally, people move on. Gen Z isn’t rejecting work — they’re rejecting stagnation.
🔗 https://www.fastcompany.com/91452297/the-rise-of-growth-hunting-why-gen-z-changes-jobs-so-oftengenz-job-hopping
Jeff previously joined Truth, Lies & Work to discuss Gen Z, burnout, and leadership psychology: https://truthliesandwork.com/episodes/207-what-happens-when-leaders-start-being-kind-with-jeff-leblanc
You can also explore his book Engaged Empathy Leadership for practical, science-backed management advice: https://www.amazon.com/Engaged-Empathy-Leadership-Redefining-Action-ebook/dp/B0FCGSC48C
Does complaining at work make teams less resilient?
Research highlighted by Stanford suggests that repeated complaining rewires the brain.
Over time:
Neural pathways linked to stress and threat detection strengthen
Baseline stress levels rise
Small irritations feel bigger
Negativity becomes automatic
For leaders, this matters. Teams that normalise constant complaining may unintentionally reduce resilience, decision-making quality, and psychological safety.
🔗 https://x.com/shiningscience/status/2013113758386987099
What employee wellbeing benefits actually reduce burnout?
After a LinkedIn post went viral, Slate introduced a $200 monthly cleaning stipend for employees.
Why this matters for employee wellbeing:
It removes friction instead of adding effort
It gives people time and mental space back
It supports carers and those under chronic time pressure
Research consistently links cluttered environments to higher stress
This reframes wellbeing away from “one more thing to do” and towards burnout prevention.
🔗 https://fortune.com/2026/01/15/company-adds-cleaning-services-as-employee-benefit-what-hr-leaders-can-learn/
🔥 Truth or Lie
Can you manifest success just by visualising it?
Lie — if it’s about imagining outcomes alone.
Truth — when visualisation is used to plan actions and effort.
Psychology shows visualising the process increases follow-through. Imagining success without action often reduces motivation.
This week we answer:
What’s the earliest sign of burnout before someone admits it?
Is it genuinely hard to find a good manager?
If you hate your job and feel stuck, what’s the first practical step?
🎧 Coming up Thursday
We’re joined by Beth Sherman to explore how humour builds trust, rapport, and confident decision-making at work.
💬 Connect with Truth, Lies & Work
Website: https://truthliesandwork.com
Email: [email protected]
LinkedIn: https://www.linkedin.com/company/truth-lies-and-work
Instagram: https://www.instagram.com/truthlieswork
Al Elliott: https://www.linkedin.com/in/alelliott/
Leanne Elliott: https://www.linkedin.com/in/leanneelliott/
🧠 Mental health support
UK & ROI: Samaritans — 116 123 | https://www.samaritans.org
US: Suicide & Crisis Lifeline — 988 | https://988lifeline.org
Australia: Lifeline — 13 11 14 | https://www.lifeline.org.au
Elsewhere: https://findahelpline.com
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