Underperforming team members in your practice? In this episode, Michael and Sandy dive deep into the intricacies of practice management, starting from upcoming seminars to managing underperforming team members without rocking the boat. Sandy shares her wealth of experience on the art of effective communication, setting realistic goals, seeking constructive feedback, and the crucial follow-up processes needed to help your team excel. Her emphasis on thorough training, meticulous documentation, and structured management will leave you equipped with practical tools to ensure your practice runs smoothly.

Moreover, this episode tackles one of the most daunting aspects of practice management: dealing with the potential need to fire staff. Sandy uncovers common concerns doctors face and provides thoughtful, methodical steps to navigate this challenging terrain.

What You'll Learn in This Episode:

• How to communicate effectively with underperforming team members.
• Steps to setting realistic and achievable goals for your team.
• Techniques for seeking and using employee feedback to improve practice performance.
• The importance of training and documentation in maintaining a high-functioning team.
• Structured management strategies to optimize your practice.
• Approaches to handling the difficult decision of firing staff.

Tune in to harness these insights and elevate your dental practice management skills today!

 

Sponsors:

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  Mentions and Links:

Communities/Groups:

Dental Gumbo Group

Events:

Front Desk Pro - Friday, August 23rd - Boston, MA - Use Promo Code: Secret Sauce