In this Short, Chris Merritt, former CRO of Cloudflare, shares insights on scaling from single-digit millions to $1 billion in ARR. He discusses why trust is the foundation for enterprise sales, how to balance customer feedback across different segments, and what it takes to earn the right to handle large enterprise contracts.
How to build trust with enterprise customers
Why product feedback from smaller customers matters
The pyramid approach to scaling revenue
How to earn the right to handle large contracts
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LinkedIn: https://www.linkedin.com/in/cmerritt99/
Website: https://www.cloudflare.com/de-de/
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