Flight Path by Tern

Upcoming Webinar, Pre-Travel Itineraries, and Email Scheduling: What's New at Tern


Listen Later

In this episode of the Flight Path podcast, Tern's CEO and co-founder David Shull, Head of Design Brad Turner, and Head of Product Molly Johnson break down the latest updates from Tern. With major feature releases, upcoming product enhancements, and a big webinar announcement, this week’s episode is packed with exciting news for travel advisors.

  • Big Webinar Announcement: A must-attend event for travel advisors and agency owners! Tern is hosting a major launch webinar next Wednesday at 3 p.m. ET to dive into the latest feature updates and the future of Tern’s travel technology. Plus, there’s a live giveaway for a $500 Southwest gift card to one lucky attendee. Don’t miss it!

  • Email Scheduling Coming Soon: Brad shares updates on the upcoming email scheduling feature, a top request from travel advisors. This will let users schedule emails for later—perfect for off-hours work, ensuring communications land at the right time. Expect this feature to launch in the next few weeks.

  • Pre-Travel Itinerary Section Released: Molly celebrates the launch of the new pre-travel itinerary section, a highly-requested feature that allows advisors to share packing lists, tips, and other non-date-specific information with clients. This update has already generated major buzz in Tern's Facebook community.

  • Group Travel Development: Group travel tools are officially in development! Molly and Brad explain how Tern is working on tools that will streamline group bookings, payment collection, and management for advisors. Get a sneak peek of what's coming soon.

  • Design Improvements: Brad shares how the team is constantly refining Tern’s user experience. Recent updates include improvements to tables and filters, making the platform more efficient and consistent across all devices.

  • Travel Advisors, Not Consumers: David addresses a common question about whether Tern will shift to a consumer-facing model. He reassures listeners that Tern is fully dedicated to empowering travel advisors and has no plans to pivot to direct-to-consumer trip planning.

    • 00:00 – 02:42: Webinar Announcement and $500 Gift Card Giveaway
    • 02:42 – 03:47: Email Scheduling Feature Progress
    • 03:55 – 05:18: Molly’s Product Update: Pre-Travel Itinerary Section Launch
    • 05:45 – 08:33: David’s Week in Review: Wanderlust Community, AI GPT Demos, Cruise Insights
    • 08:33 – 12:12: Pre-Travel Itinerary Section Overview
    • 12:12 – 15:02: Design Insights: Integrating Requests and Improving User Experience
    • 15:02 – 18:40: Product Updates and Continuous Platform Refinements
    • 18:40 – 24:15: Answering the Big Question: Will Tern Go Direct-to-Consumer?
    • 24:15 – 30:00: Week Ahead: Group Travel Development and Upcoming Webinar
      • Exciting Updates in the Webinar: Learn about Tern’s recent updates and the roadmap for future innovations—plus, get a chance to win a $500 Southwest gift card!
      • Pre-Travel Itinerary Section Is Live: Advisors can now create customized pre-trip sections with packing lists, recommendations, and more.
      • No Direct-to-Consumer Plans: Tern remains committed to empowering travel advisors, focusing on enhancing their experience through technology, not replacing them.
      • Group Travel Tools in Development: Stay tuned for the upcoming features designed to simplify group bookings and payments.
      • Make sure to register for the webinar to stay updated on all things Tern and be one of the first to learn about the new group travel tools.

        ...more
        View all episodesView all episodes
        Download on the App Store

        Flight Path by TernBy Tern Software Inc

        • 5
        • 5
        • 5
        • 5
        • 5

        5

        6 ratings


        More shows like Flight Path by Tern

        View all
        Travel Agent Chatter | Friday 15 by Host Agency Reviews

        Travel Agent Chatter | Friday 15

        80 Listeners

        Pod Save America by Crooked Media

        Pod Save America

        87,290 Listeners

        Lovett or Leave It by Crooked Media

        Lovett or Leave It

        25,160 Listeners

        CruiseTipsTV Unplugged - Cruise Tips and More by Sheri from CruiseTipsTV

        CruiseTipsTV Unplugged - Cruise Tips and More

        661 Listeners

        Humans of Travel by TravelAge West - Hosted by Emma Weissmann

        Humans of Travel

        41 Listeners

        The TIN Lounge by Korrine Johnson & Theresa Chu-Bermudez

        The TIN Lounge

        39 Listeners

        Masters in Travel by Whitney Shindelar and Brianna Glenn

        Masters in Travel

        90 Listeners

        The Lounge by Travefy by Travefy

        The Lounge by Travefy

        9 Listeners

        Trade Secrets Podcast by Travel Weekly and TravelAge West

        Trade Secrets Podcast

        32 Listeners

        The Art Of Selling Travel Podcast by Glenda Beagle

        The Art Of Selling Travel Podcast

        26 Listeners

        7 Figure Cruise Business by Korrine Johnson

        7 Figure Cruise Business

        23 Listeners

        Strategic Travel Entrepreneur: Business Tips for Travel Agents/Advisors, Travel Agency Owners, and Travel Business Owners by Rita M. Perez

        Strategic Travel Entrepreneur: Business Tips for Travel Agents/Advisors, Travel Agency Owners, and Travel Business Owners

        25 Listeners

        TIQUE Talks: The Business Podcast for Travel Advisors by Robin Bradley and Jennifer Jacob

        TIQUE Talks: The Business Podcast for Travel Advisors

        134 Listeners

        The No BS Travel Advisor™️ by Marcie Muensterman

        The No BS Travel Advisor™️

        56 Listeners