Dealing with people matters so much in the vacation rental business. If you are an airbnb host or in any business really, you must develop and work on your people skills.

In this episode, we will discuss how to deal with contractors including how to let one go that is underperforming. You will deal with tons of contractors as an airbnb host or vacation rental owner (cleaners, maintenance, handymen and handywomen, pool techs, furniture companies, designers, and more...) so this is an incredibly important skill to work on.

This short, but actionable discussion will cover the most need to know topics.

Leave Some Feedback:

• What should we talk about next? Please let us know in the comments below

• Did you enjoy this episode? If so, please leave a short review. We are new so all feedback helps us improve and grow. We want to help as many hosts as possible in year 1.

• If you would like to dive deeper into a topic, let us know in the ratings or reviews and we can do an episode with more info and insights.

Want to know more, need more help or have an idea for a podcast episode or blog article? Reach out to us at [email protected].

Are you in Florida and need a new airbnb cleaning service? Try vacationhomehelp.com so we can refer you to your new rockstar cleaning team and earn more 5-star reviews for cleanliness. Mention podcast and receive $75 off your first turnover cleaning (subject to certain exclusions).

What to do when you hate your vacation rental manager

Do you hate your rental manager? A couple reasons why this may be true

1. Fees are too high for value they are delivering

2. They are not handling guest issues effectively

3. They are not driving direct bookings and are solely relying on airbnb or vrbo

4. They did not pay your taxes

5. Poor reviews

6. Poor returns

7. When it may be time to cut the losses and move on and how to do so

   1. Break agreement the right way

   2. Before letting them know, line up a cleaning company so you can go solo or another management company asking them questions to avoid hiring a bad one again

Leave Some Feedback:

• What should we talk about next? Please let us know in the comments below

• Did you enjoy this episode? If so, please leave a short review. We are new so all feedback helps us improve and grow. We want to help as many hosts as possible in year 1.

• If you would like to dive deeper into a topic, let us know in the ratings or reviews and we can do an episode with more info and insights.

Want to know more, need more help or have an idea for a podcast episode or blog article? Reach out to us at [email protected].

Are you in Florida and need a new airbnb cleaning service? Try vacationhomehelp.com so we can refer you to your new rockstar cleaning team and earn more 5-star reviews for cleanliness. Mention podcast and receive $75 off your first turnover cleaning (subject to certain exclusions).

John and Tim discuss the reality of airbnb guest expectations in 2022 and how to think about and create a guest experience that can exceed expectations...

1. Guest expect more, however want to pay less

2. Buzz on the news about nickel and dime'ing with clean fees, pet fees, heat fees, etc.

3. Sticker price is more expensive than what nightly rates suggest, bait and switch

4. Guest are coming in expecting a whole house for less than the price of the hotel

5. Twitter and TikTok people are saying ‘hotels are so much better’ as funny as they sound, we need to listen to even the most outrageous critics

6. How to win by not only meeting, but exceeding expectations

   1. Set expectations

   2. Deliver

   3. Exceed expectations by going the extra mile

Leave Some Feedback:

• What should we talk about next? Please let us know in the comments below

• Did you enjoy this episode? If so, please leave a short review. We are new so all feedback helps us improve and grow. We want to help as many hosts as possible in year 1.

• If you would like to dive deeper into a topic, let us know in the ratings or reviews and we can do an episode with more info and insights.

Want to know more, need more help or have an idea for a podcast episode or blog article? Reach out to us at [email protected].

Are you in Florida and need a new airbnb cleaning service? Try vacationhomehelp.com so we can refer you to your new rockstar cleaning team and earn more 5-star reviews for cleanliness. Mention podcast and receive $75 off your first turnover cleaning (subject to certain exclusions).

John and Tim discuss social media for vacation rental owners who know nothing about social media

1. Overview of major platforms (facebook, instagram, tiktok, youtube – there are others however, these are big hitters)

2. You do not need to be everywhere try to pick one and crush it and then move to another (focus on one first)

3. If you are not from the social media generation or not tech savvy hire someone on Fiverr or a family member who is familiar who can do it for you. There are also pros that do this and you can reach out to us for recommendations...

4. Social media cost money - free posting or ads, things take time and you need to measure to see what is working and what is not (measure, measure, measure)

5. An example on how facebook drives bookings

6. TikTok example

Leave Some Feedback:

• What should we talk about next? Please let us know in the comments below

• Did you enjoy this episode? If so, please leave a short review. We are new so all feedback helps us improve and grow. We want to help as many hosts as possible in year 1.

• If you would like to dive deeper into a topic, let us know in the ratings or reviews and we can do an episode with more info and insights.

Want to know more, need more help or have an idea for a podcast episode or blog article? Reach out to us at [email protected].

Are you in Florida and need a new airbnb cleaning service? Try vacationhomehelp.com so we can refer you to your new rockstar cleaning team and earn more 5-star reviews for cleanliness. Mention podcast and receive $75 off your first turnover cleaning (subject to certain exclusions).

This is our second talk about the blood sucking vampires. In this talk, we will answer more questions about bed bugs in your airbnb.

• What are bed bugs?

• What happens when your short term rental becomes infested?

• How to install bed bug protection

• How much do bed bug encasements and covers cost?

• Why you should really have two people to install bed bug covers

• More tips to protect yourself and your guests...

• Diatomaceous Earth - what is it and how it kills and prevents bed bugs

Here is a blog post about bed bugs where you can find the amazon links to order your encasements. You can find links to chemicals

This is a link to our first bed bug talk

Leave Some Feedback:

• What should we talk about next? Please let us know in the comments below

• Did you enjoy this episode? If so, please leave a short review. We are new so all feedback helps us improve and grow. We want to help as many hosts as possible in year 1.

Want to know more, need more help or have an idea for a podcast episode or blog article? Reach out to us at [email protected].

Are you in Florida and need a new airbnb cleaning service? Try vacationhomehelp.com so we can refer you to your new rockstar cleaning team and earn more 5-star reviews for cleanliness. Mention podcast and receive $75 off your first turnover cleaning (subject to certain exclusions).

John and Tim discuss the airbnb service fee. In the Disney World market (Osceola County - Kissimmee, FL) it is taxable and their tax office literature states you must pay tax on airbnb's platform fee. Does not sound fair does it? However, you must do due diligence to see if your local tax office will charge you on airbnb's platform fee as well or you can end up in thousands of dollars in penalties during an audit. When we say taxable, we are referring to lodging tax, occupancy tax, bed tax for vacation rentals.

Have more questions about this topic and want to ask John? Message John and he can steer you in the right direction [email protected]

Leave Some Feedback:

• What should we talk about next? Please let us know in the comments below

• Did you enjoy this episode? If so, please leave a short review. We are new so all feedback helps us improve and grow. We want to help as many hosts as possible in year 1.

Want to know more, need more help or have an idea for a podcast episode or blog article? Reach out to us at [email protected].

Are you in Florida and need a new airbnb cleaning service? Try vacationhomehelp.com so we can refer you to your new rockstar cleaning team and earn more 5-star reviews for cleanliness. Mention podcast and receive $75 off your first turnover cleaning (subject to certain exclusions).

In this episode, John and Tim answer common questions from their experience with pool heat.

This episode is for those hosts who have a pool or plan to have a pool in their vacation rental.

These are key highlights and questions answered:

• Should you charge guests for pool heat?

• How much should you charge for pool heat?

• Is the pool heat fee taxable?

• Common pitfalls and complaints with pool heat and how to solve for them

• How to not 'nickel and dime' your airbnb guests with pool heating fees

Leave Some Feedback:

• What should we talk about next? Please let us know in the comments below

• Did you enjoy this episode? If so, please leave a short review. We are new so all feedback helps us improve and grow. We want to help as many hosts as possible in year 1.

Want to know more, need more help or have an idea for a podcast episode or blog article? Reach out to us at [email protected].

Are you in Florida and need a new airbnb cleaning service? Try vacationhomehelp.com so we can refer you to your new rockstar cleaning team and earn more 5-star reviews for cleanliness. Mention podcast and receive $75 off your first turnover cleaning (subject to certain exclusions).

John and Tim share the 6 building block to start a new airbnb listing. This is a quick overview of steps to take when first listing a property on the OTAs.

Leave Some Feedback:

• What should we talk about next? Please let us know in the comments below

• Did you enjoy this episode? If so, please leave a short review. We are new so all feedback helps us improve and grow. We want to help as many hosts as possible in year 1.

Want to know more, need more help or have an idea for a podcast episode or blog article? Reach out to us at [email protected].

Are you in Florida and need a new airbnb cleaning service? Try vacationhomehelp.com so we can refer you to your new rockstar cleaning team and earn more 5-star reviews for cleanliness. Mention podcast and receive $75 off your first turnover cleaning (subject to certain exclusions).

John and Tim share the 6 building block to start a new airbnb listing. This is a quick overview of steps to take when first listing a property on the OTAs.

Leave Some Feedback:

• What should we talk about next? Please let us know in the comments below

• Did you enjoy this episode? If so, please leave a short review. We are new so all feedback helps us improve and grow. We want to help as many hosts as possible in year 1.

Want to know more, need more help or have an idea for a podcast episode or blog article? Reach out to us at [email protected].

Are you in Florida and need a new airbnb cleaning service? Try vacationhomehelp.com so we can refer you to your new rockstar cleaning team and earn more 5-star reviews for cleanliness. Mention podcast and receive $75 off your first turnover cleaning (subject to certain exclusions).

John and Tim share their experiences and tips about airbnb amenities and supplies to provide your guests.

Highlights:

• Think about getting your guests through the first couple of nights in comfort, don't make them run out to the store

• At a minimum leave airbnb essentials

• Add soap, shampoo, conditioner, plenty of linens and towels, kitchen supplies, bathroom supplies and more

• Add a welcome gift and these extras for luxury stays or to add 'wow' factor

Learn more in the episode...

Leave Some Feedback:

• What should we talk about next? Please let us know in the comments below

• Did you enjoy this episode? If so, please leave a short review. We are new so all feedback helps us improve and grow. We want to help as many hosts as possible in year 1.

Want to know more, need more help or have an idea for a podcast episode or blog article? Reach out to us at [email protected].

Are you in Florida and need a new airbnb cleaning service? Try vacationhomehelp.com so we can refer you to your new rockstar cleaning team and earn more 5-star reviews for cleanliness. Mention podcast and receive $75 off your first turnover cleaning (subject to certain exclusions).