On today's episode of the Off the Clock Show with hosts Shawn Gervais from OrbisX and Marshall Hill from hyperClean we had a great discussion about how to do "sales diagnostics" with your customers to probe more about the value they expect to increase sales as well as some tips about magnets and how they can boost your business and some hyenas in the industry you should watch out for.The Just the Tip segment on the Off the Clock Show which is brought to you by OrbisX CRM for detailers and hyperClean car care products to help you succeed in your detailing business