Do your performance measures monitor? Or do they drive? If you are in hot pursuit of operational excellence, your answer tells us lots about your success.
Unrestrained variety is not a requirement for increasing market share. When a choice is pointless (offering 87 types of steering wheels), it is negative. Negative variety adds cost, not value. It burdens the corporation with complexity and expense.
Simplification is a mindset and a process. We need executives who see past “tools” and understand the impact of decisions made at the top on the whole organization.
What went wrong? To gain market dominance, Company A offers customers endless choice. Gross sales soar but profits do not improve. The company re-groups and develops still more products.
Consumer demand for choice drives today’s market. Product and service variation is exploding—and, with it, enterprise complexity and a choking internal congestion.
Engineer by training, master lean practitioner, continuous improvement expert, Maria Elena Stopher drives excellence with the heart of a leader…a soulful leader in private practice and in national and international arenas.
Is workplace visuality recognized as a vital part of operational excellence? Does it really make a business difference? If you are challenging for The Shingo Prize it does.
58 min
About Visual Workplace Radio: Let the Workplace Speak
From the publisher's feed
Visual Workplace Radio: Let the Workplace Speak offers the best in practical tools, methods, and strategies for improvement leaders who want to apply workplace visuality and harness its remarkable cultural and bottom line contribution. Visuality: you can’t get to excellence without it.
Each week, award-winning author and foremost visual workplace expert, Dr. Gwendolyn Galsworth, targets new learning and applications through a range of formats, case studies, interviews with business leaders and topic experts.
Whether yours is a factory, hospital, military depot, bank, office or dry cleaners, get informed, get inspired, get visual.
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