In this episode, Martin dives deep into a listener's question about the most effective objective tests for tracking client progress. He explores three pivotal questions: Why do clients commit to care? What are the most effective methods for tracking progress? And how can you change what you're doing to a better way without confusing or upsetting people? Martin breaks down the science behind each question, offering practical strategies to help you and your clients gain greater certainty in the value of their care.

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Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0

Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0

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