"I am ashamed of the callous, avoidant goodbyes that have been made in my name, and I regret the distress caused by this widely accepted standard. The determined patients will figure it out anyway, and the less-resourceful ones are left confused, hurt, and more likely to avoid important medical care."

Karen Dong is a family physician.

She shares her story and discusses her KevinMD article, "The missing doctors' goodbyes."

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