In a discovery session, there comes an inevitable point when the customer asks you to talk about yourself or your solution. When this happens, the last thing you want to do is say too much. Brian Walsh discusses the need to minimize your own input and connect everything you say to issues relevant to the customer. He covers:
The basic principles to follow when it comes to talking about yourself in a deal.
Determining and conveying the problems you solve and the outcomes you drive toward.
Pointing the conversation back to the direction of the customer.
The importance of confidence.
Here are some additional resources:
Active Listening | Ascender Course
https://bit.ly/427t6RP
Achieving a Collective Yes | Ascender Course
https://bit.ly/3nHv8ZU
Tips for Active Listening | Podcast
https://bit.ly/3nxE5VI
Visit Ascender, a platform designed solely for salespeople who own a quota. If you enjoy the Audible-Ready Sales Podcast, Ascender is perfect for you! We put out content of a similar nature every day with insights to help you level up in your sales career.
Check out the platform here: https://my.ascender.co/Ascender/ Subscribe here: https://my.ascender.co/Ascender/PlanComparison
Check out this and other episodes of The Audible-Ready Podcast at Apple Podcasts, Spotify, or our website.
In a discovery session, there comes an inevitable point when the customer asks you to talk about yourself or your solution. When this happens, the last thing you want to do is say too much. Brian Walsh discusses the need to minimize your own input and connect everything you say to issues relevant to the customer. He covers:
The basic principles to follow when it comes to talking about yourself in a deal.
Determining and conveying the problems you solve and the outcomes you drive toward.
Pointing the conversation back to the direction of the customer.
The importance of confidence.
Here are some additional resources:
Active Listening | Ascender Course
https://bit.ly/427t6RP
Achieving a Collective Yes | Ascender Course
https://bit.ly/3nHv8ZU
Tips for Active Listening | Podcast
https://bit.ly/3nxE5VI
Visit Ascender, a platform designed solely for salespeople who own a quota. If you enjoy the Audible-Ready Sales Podcast, Ascender is perfect for you! We put out content of a similar nature every day with insights to help you level up in your sales career.
Check out the platform here: https://my.ascender.co/Ascender/ Subscribe here: https://my.ascender.co/Ascender/PlanComparison
Check out this and other episodes of The Audible-Ready Podcast at Apple Podcasts, Spotify, or our website.