If you ever finish a day in your letting agency thinking, “I’ve been flat out… but I don’t know what I’ve actually achieved,” this episode is for you.

This week, we’re tackling one of the most powerful, and most avoided, time management exercises in lettings: documenting how you actually spend your time.

I’ll walk you through how to track everything you do for one working week, from viewings and landlord calls to contractor issues, admin, interruptions and firefighting and, more importantly, how to interpret what that data is really telling you about your business.

You’ll discover:

• Why most agents feel busy but stuck
• The hidden tasks quietly draining your time and profit
• How time tracking exposes system gaps, role confusion and growth blockers
• How this simple exercise helps you regain control without working longer hours

This isn’t about micromanaging yourself or your team, it’s about clarity, better decisions, and building a business that doesn’t rely on you being “always on.”

If listening to this makes you realise you need structure, support or a clearer plan, you’re not alone and help is closer than you think.

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