Paul Tran, director of franchise sales at Hot Palette America, has had quite the journey, from opening his own concept to becoming a franchisee to now leading the growth of a global brand ready to crash into the U.S. He's a visionary who has successfully sold over 1,000 franchises and contributed to the scalability of restaurant chains across 15 countries. Now, he shares those lessons learned and what the future holds for Pepper Lunch in this wide-ranging and revealing discussion.