Ratchet+Wrench Radio

Why We Started Four-Day Workweeks | Erin Vaughan, Kinetic Auto Service

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This week on Ratchet+Wrench Radio, Erin Vaughan, owner of Kinetic Auto Service in Regina, Saskatchewan, stops by to talk about why her shop instituted a four-day workweek and how. 

Earlier this spring, Vaughan made the decision and she discusses how she arrived at it, and also discusses:

  • How the shop's days and weeks are structured
  • Consulting the team and how they've responded to the change
  • What she's learned about workflow management in a four-day week
  • Whether KPI has been affected and how productivity has changed
  • Training her clients and eliminating waiters completely
  • Short weeks as a means to attract new talent
  • How owners looking to try a four-day workweek can get started

    •  

    ...more
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