
Sign up to save your podcasts
Or
If you’ve hired a COO, Director of Ops, or Head of Operations—and they’ve failed to get traction or scale your backend—this is your wake-up call.
Jordan Ross breaks down the real reason marketing agencies, SMMAs, and ad agencies keep cycling through operators who never quite “get it.” Spoiler: most operators are trained to manage, not architect. And if you don’t hire or train for system design, you’re setting them (and your agency) up for failure.
🔍 What You’ll Learn:
Why your last operations hire failed (and why it’s not entirely their fault)
The 4 operational skill sets every operator must have to scale an agency
→ Architect, Develop, Implement, Sustain
The hidden gap between agency culture and true operations training
How Amazon-style ops thinking creates the infrastructure to scale to $5M, $10M, and beyond
What most founders are completely missing before AI changes everything
📌 Quote:
“Most operators are trained to manage systems, not build them. If you don’t hire for architecture, you’ll keep stalling at $2M–$5M forever.”
🚀 Ready to Build an Ops System That Actually Works?
If you're stuck under $5M and tired of being the bottleneck, visit 👉 https://8figureagency.co
Our team will help you design, build, and implement the systems that run your agency without you.
5
99 ratings
If you’ve hired a COO, Director of Ops, or Head of Operations—and they’ve failed to get traction or scale your backend—this is your wake-up call.
Jordan Ross breaks down the real reason marketing agencies, SMMAs, and ad agencies keep cycling through operators who never quite “get it.” Spoiler: most operators are trained to manage, not architect. And if you don’t hire or train for system design, you’re setting them (and your agency) up for failure.
🔍 What You’ll Learn:
Why your last operations hire failed (and why it’s not entirely their fault)
The 4 operational skill sets every operator must have to scale an agency
→ Architect, Develop, Implement, Sustain
The hidden gap between agency culture and true operations training
How Amazon-style ops thinking creates the infrastructure to scale to $5M, $10M, and beyond
What most founders are completely missing before AI changes everything
📌 Quote:
“Most operators are trained to manage systems, not build them. If you don’t hire for architecture, you’ll keep stalling at $2M–$5M forever.”
🚀 Ready to Build an Ops System That Actually Works?
If you're stuck under $5M and tired of being the bottleneck, visit 👉 https://8figureagency.co
Our team will help you design, build, and implement the systems that run your agency without you.
225,937 Listeners
4,369 Listeners
123 Listeners
1,258 Listeners
1,941 Listeners
27,202 Listeners
4,385 Listeners
7,713 Listeners
49 Listeners
2,646 Listeners
9,311 Listeners
355 Listeners
902 Listeners
175 Listeners
83 Listeners