In this episode of the MGMA Women in Healthcare Podcast, host Adrienne Lloyd sits down with Tiffany Gibson, the founder of New Nurse Academy. Tiffany shares her journey from bedside nursing to nursing education and leadership, and discusses the importance of cultivating a "new nurse mindset" to navigate the evolving healthcare landscape. The conversation delves into the issues of burnout, emotional intelligence, work-life integration, and trauma-informed leadership.

Key Takeaways:

Redefining the "New Nurse" Mindset

• Tiffany's transition from hospital nursing to nursing education allowed her to "fall in love with nursing all over again" and led to the creation of New Nurse Academy. The goal is to help nurses develop a new mindset to thrive in the changing healthcare environment, which is increasingly focused on the bottom line.

Addressing Burnout and the Need for Emotional Intelligence

• Tiffany believes "burnout" is often used as a catch-all term that fails to capture the nuances of the challenges nurses face.
• She emphasizes the importance of emotional intelligence in managing stress, building resilience, and maintaining work-life harmony.

Developing Non-Negotiable Boundaries and Priorities

• Tiffany introduces the "Alignment Factor," a four-step process to help nurses and leaders establish their core values, desires, and non-negotiable boundaries.
• Four key steps of the "Alignment Factor:"
  1. Understanding your essence, your energetics, and your human design – how you were organically supposed to show up in the world.
  2. Knowing your heart's desires, your core desires – what your ideal life would look like with no restrictions.
  3. Identifying your values, as they are the guiding principles that shape your boundaries and non-negotiables.
  4. Creating your boundaries and non-negotiables based on your values, which serve as your "North Star" to help you make decisions aligned with living the life you want.

The Role of Trauma-Informed Leadership

• Tiffany emphasizes the need for healthcare leaders to adopt a trauma-informed approach, which puts the individual needs of their team members at the forefront.
• "If leaders can really form a connection and get a little bit of vulnerability from their team, their team would move mountains for the leader, which will help everything."

Embracing the Lessons of the Past

• Tiffany's personal experiences, both positive and negative, have shaped her approach as a consultant and coach.
• "I think I would want to change anything, because divine timing, I had to go through those things in those seasons of my life to get me to where I am now, to speak on it from a personal level."

Resources Mentioned in the Episode:

Adrienne Palmer Lloyd

Connect with Adrienne on LinkedIn

Connect with Tiffany on LinkedIn

Books & Additional Resources Mentioned:
Dare to Lead by Brené Brown – A book on embracing vulnerability and leading with courage.
The Confidence Code by Katty Kay and Claire Shipman – A guide to understanding and building confidence in professional settings.
Harvard Business Review Articles on Leadership & Inclusion – Recommended for strategies on fostering diverse leadership teams.
MGMA on Workforce Diversity & Inclusion – Available through MGMA’s official website.

The Women in Healthcare Podcast:
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The Women in Healthcare Podcast

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MGMA Resources:

• MGMA Stat
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• MGMA Consulting

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