It’s already one of the hardest jobs in the restaurant industry: As CEO at Yum! Brands, David Gibbs oversees more than 50,000 restaurants across four brands, with 2,000 franchisees and 1.5 million employees globally. But considering the fact that he’d only had the job for a few months before the coronavirus outbreak slammed the breaks on the economy in March, Gibbs has had one of the more bizarre years of anyone in the industry.
In an exclusive interview with QSR, Gibbs details how Yum managed to adapt to the COVID-19 crisis, and what he’s learned about himself as a leader this year.

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