Following the confirmation that the UK had voted to leave the European Union, BBC Radio 5Live cancelled their planned schedules and extended their phone-ins after being contacted by thousands of listeners. But some Feedback correspondents question whether the result merited the such comprehensive coverage and why some sports coverage was shelved. Other listeners have also queried the benefit of hearing "outlandish claims" being made by callers. Gill Farrington, 5Live's Breakfast programme editor answers these listeners' queries.

Feedback listeners also have concerns with how Radio 4 has been reporting on Brexit. Many feel that the station has a post-referendum tone of "doom and gloom".

And over the next two weeks, Feedback is exploring the pioneering world of visual radio. What's in the pipeline for your viewing? Is it taking resources away from other areas? What works best for each station's audience? It begins in 5Live where the Head of Digital Will Cooper details his plans.

And it's not often that we have an inbox full of audience members admitting to having cried at the radio, but narrative series The Boy Who Gave His Heart Away moved many listeners. The story unfolded over five days telling of two families faced with losing their children. Cole Moreton, who wrote and presented the series, gives the inside story of how it was made.

Producer: Karen Pirie