00:49 – Dr. Stephen and Dr. Pete revisit the six sides to the business Rubik’s Cube 

01:45 – Introducing today’s topic, Training 

02:02 – Dr. Stephen shares a special announcement 

02:59 – Dr. Stephen and Dr. Pete take the time to read some listener reviews 

04:23 – Return on investment 

07:03 – The sports franchise analogy 

10:11 – Solving the three problems regarding training 

11:16 – Solving Problem #1: Doctors who don’t train

14:31 – Beliefs, values and behaviors 

16:27 – Solving Problem #2: Doctors who stop training 

20:58 – Solving Problem #3: The problem-solving firefighter chiropractor 

24:58 – Dr. Pete tees up the topic of the next episode of The Remarkable CEO 

EPISODE QUOTES

“The best investment you can make is training your team.” (01:53)  

“The greatest R.O.I., return on the investment, of your time, of your energy, of your focus, and of your money, is in investing in training your team.” (05:54)  

“If we see the reality of what we do and what’s at stake and we don’t respond appropriately, to me that’s an incongruency.” (07:52)  

“There’s three things that are going to happen as a result of this [proper training]. Number one: the practice is gonna grow. Number two: your income and impact is gonna grow. And number three is your freedom is gonna grow as a leader.” (11:06)  

“Your investment in training your team and developing your team has trumped the value of marketing.” (11:54)  

“Training, it’s cultural.” (14:32)  

“‘A’ players want to be trained. They want to be developed. And they will not tolerate ‘B’ or ‘C’ players.” (17:10)  

“Topgrading says that hiring the wrong person is gonna cost you three times their salary that year. Losing the right person will cost your five times their salary that year. That outta pain you.” (19:10)  

“Training implies role playing. You’re either meeting, or you’re studying and learning, or you’re training. And training means role playing.” (23:14)  

LINKS MENTIONED

Dr. Stephen’s LinkedIn

Dr. Pete’s LinkedIn

The Remarkable CEO Website

Circle of Docs Website

BOOKS MENTIONED

Drive: The Surprising Truth About What Motivates Us