February 13, 2024

05: Sleepless In Sydney - Featuring Martin Hodder

1 hour 7 minutes

In this episode, Martin Hodder shares his experience dealing with a massive snowstorm in his hometown of Sydney Nova Scotia.

Martin discusses the challenges and dangers of the storm, including high winds and drifting snow. Snow banks over 12 feet tall in some areas. Martin highlights the issues with the island running out of diesel fuel and the impact on water supply. He also mentions the problems caused by people driving in the storm and the overwhelming amount of snow that needs to be cleared. This conversation discusses the intense snowstorm and the challenges faced during snow removal.

The performance of the equipment, particularly snow blowers, is highlighted. The difficulties of navigating unknown driveways and the consequences of misjudging them are discussed. The dangers of snow removal and the resilience of the crew are emphasized. The process of clearing snow piles and collaborating with another contractor is explained. The importance of social media in sharing updates and information is mentioned.

In this episode, Martin and Brandon discuss their experiences during a recent snowstorm. They talk about managing customer expectations, communicating with customers, and appreciating good customers. They also discuss the importance of prioritizing regular customers and dealing with add-ons. The conversation then shifts to the Super Bowl and the perception of time during busy periods. Martin shares his plans for a trip south and the benefits of silence while working.

Takeaways

Massive snowstorms can cause significant challenges and dangers, including high winds and drifting snow.

Using an inverted blower can be effective in clearing large amounts of snow, but large snow banks and drifts can still pose obstacles.

Snow removal businesses may need to adapt their strategies and consider hauling snow to manage the accumulation

Social media can be a useful tool for sharing updates and information.

The cost of snow removal can be high.

Being prepared for equipment breakdowns is essential for smooth operations.

#prayforhodder

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By Brandon Brubacher, Martin Hodder