00:38 – Dr. Pete and Dr. Stephen introduce today’s topic, Solving People Problems

04:39 – Dr. Pete and Dr. Stephen list the four critical questions every CEO needs to ask to solve the people puzzle 

11:16 – Dr. Pete and Dr. Stephen talk about the importance of energy and identifying the right role for the right person 

16:41 – Dr. Pete and Dr. Stephen take a moment to promote Chiro Match Makers

23:47 – Dr. Pete and Dr. Stephen provide the audience with a free Accountability Chart 

30:42 – Dr. Pete and Dr. Stephen identify why training is the best return on investment for your business 

EPISODE QUOTES

“Listen to how it flows. Do I have the right person in the right role doing the right work the right way?” (05:03)

“Ultimately that fourth domain that we had to add was team building. So, now it’s attraction, conversion, retention and team building.” (06:33)

“A position of strength is, to me, characterized by three things: purpose, passion and proficiency.” (14:11)

“The CEO’s job is to make sure we have the right person in the right role.” (20:29) (Dr. Stephen)

“Competency is onboarding. Mastery is ongoing. So, our goal isn’t to say someone’s a master. Our goal is to create competency.” (27:32)

“The best return on investment of your time, of your energy, of your focus and of your money is training and equipping your team. Marketing is a distant second.” (30:42)

LINKS MENTIONED

Dr. Stephen’s LinkedIn

Dr. Pete’s LinkedIn

The Remarkable CEO Website

Dr. Stephen’s Book – The Remarkable Practice: The Definitive Guide to Build a Thriving Chiropractic Business

Chiro Match Makers Website

Link to Free Accountability Chart Training with Dr. Pete

Link to Schedule a Brainstorming Call with Dr. Pete