Have you ever wondered how your clients perceive your team's interactions or even your own conversations? Get ready for a unique, insightful journey in this week's Ignite Your Estate Agency episode!

Join Sam as she welcomes AJ's rising star, Amelia, who's here to share her learning experience to adopt the agency's unique language. Brace yourself for an eye-opening exploration into the power of communication and how it can redefine your relations with homeowners.

Stay tuned to the end to grasp why establishing a consistent communication style and tone is vital. Pick up the most effective words and mannerisms that can help you connect more deeply with clients and set your conversations alight. You really won't want to miss this episode!

When you’re ready here are 3 ways we can help you to IGNITE your agency:

1. Come see behind the scenes of AshdownJones in Windermere for our 'Build the Agency of your Dreams' day.  Book your spot here on this unique and FREE day! www.ajmastermind.co.uk/agencyofyourdreams

2. Listen to another episode: https://podtail.com/it/podcast/ignite-your-estate-agency

3. Request an AJ Mastermind brochure by calling 015394 40892 or emailing [email protected]

Some key takeaways:
➡️ Swap phrases like "No Problem" or "No Worries" with "You are welcome", "Of Course" and "My pleasure" when speaking to clients
➡️ Filler words like "You know" "Actually" "Umm" can make your speech seem insecure and set a less confident tone
➡️ Use what your clients say to create conversational topics around them so that they feel valued

Some great moments:
✅"You learn best by just doing it"
✅"As soon as you loose status in the conversation and then you want to give them advice they are not going to listen to you"
✅"Well in America a viewing is when you go to have a look at a dead body..."

Want to grow your agency with confidence?

Book a free strategy call with Sam
Get clear on what’s holding your agency back — and what to do about it.
https://www.samashdown.co.uk/call

Catch up on more episodes of Ignite Your Estate Agency
Smart, straight-talking strategies from the front line.
https://www.ajmastermind.co.uk/ignite-podcast

Request an AJ Mastermind brochure
Call 015394 40892 or email [email protected]

Join our private Facebook group
Connect with growth-minded agency owners like you.
https://www.facebook.com/groups/ajmmforagencygrowth

Have a question?
Email Sam: [email protected]
Email Phil: [email protected]

Don’t miss our next live event
Find out what’s coming up:
https://www.ajmastermind.co.uk/events