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#122 AI Agents 2.0: Real-World Cases and the New UX Principles We Need
AI for Designers: 5-week Bootcamp 💻 Enrollment starts Sep 01 ✨
→ Sign up for the waiting list
In this episode of Future of UX, we’re not just talking theory — we’re diving into real-world applications of AI agents already showing up in products people use every day. We’ll explore:
Google’s Search AI Mode, which can book your dinner instead of just showing links
Claude Artifacts, transforming chat into an interactive co-creation workspace
Meta’s AI Studio Agents in WhatsApp and Instagram, sending proactive messages
(Optional) Microsoft’s multi-agent orchestration in Copilot Studio
We’ll also look at the new UX principles these cases reveal — from delegation UX to proactivity UX, multi-agent UX, and moving from chats to workspaces. And I’ll compare them with the classic UX heuristics we’ve relied on for years, like visibility, control, and consistency.
And a quick reminder: my course AI for Designers starts a brand-new round on September 15th. It’s a cohort-based bootcamp with weekly masterclasses, deep dives, and a hands-on project for your portfolio. Enrollment is only open for a short time — once spots are filled, it’s closed. Learn more at ai-for-designers.com.
Resources:
Jakob Nielsen’s 10 Usability Heuristics — still highly relevant when we think about AI agent UX
Follow Future of UX on LinkedIn for updates and community insights
✨ Enjoyed the episode? Share it with a friend or team, post it on LinkedIn or Instagram, and don’t forget to leave a review on Spotify or Apple Podcasts!I’d love to hear your feedback! Find us on Instagram @ux.patricia & @futureofux_podcast or on LinkedIn Patricia Reiners & Future of UX
👉 0€ AI mini Training for Designers 👈
→ Learn 3 strategies to leverage gen AI as a designer in just 30 min
💌 Newsletter
→ Free Weekly UX insights and updates: UX Newsletter
Follow the Future of UX:
🎨 Linkedin: Future of UX Podcast
📸 Instagram: Future of UX Podcast
🍏 Apple Podcast: Future of UX
💚 Spotify: Future of UX
Find Patricia on Socials
📸 Instagram @ux.patricia
🎨 Linkedin Patricia Reiners
🐦 Twitter @ux_Patricia
📝 My UX Design Blog
🎥 Youtube
View all episodes
By Patricia Reiners
4
2020 ratings
AI for Designers: 5-week Bootcamp 💻 Enrollment starts Sep 01 ✨
→ Sign up for the waiting list
In this episode of Future of UX, we’re not just talking theory — we’re diving into real-world applications of AI agents already showing up in products people use every day. We’ll explore:
Google’s Search AI Mode, which can book your dinner instead of just showing links
Claude Artifacts, transforming chat into an interactive co-creation workspace
Meta’s AI Studio Agents in WhatsApp and Instagram, sending proactive messages
(Optional) Microsoft’s multi-agent orchestration in Copilot Studio
We’ll also look at the new UX principles these cases reveal — from delegation UX to proactivity UX, multi-agent UX, and moving from chats to workspaces. And I’ll compare them with the classic UX heuristics we’ve relied on for years, like visibility, control, and consistency.
And a quick reminder: my course AI for Designers starts a brand-new round on September 15th. It’s a cohort-based bootcamp with weekly masterclasses, deep dives, and a hands-on project for your portfolio. Enrollment is only open for a short time — once spots are filled, it’s closed. Learn more at ai-for-designers.com.
Resources:
Jakob Nielsen’s 10 Usability Heuristics — still highly relevant when we think about AI agent UX
Follow Future of UX on LinkedIn for updates and community insights
✨ Enjoyed the episode? Share it with a friend or team, post it on LinkedIn or Instagram, and don’t forget to leave a review on Spotify or Apple Podcasts!I’d love to hear your feedback! Find us on Instagram @ux.patricia & @futureofux_podcast or on LinkedIn Patricia Reiners & Future of UX
👉 0€ AI mini Training for Designers 👈
→ Learn 3 strategies to leverage gen AI as a designer in just 30 min
💌 Newsletter
→ Free Weekly UX insights and updates: UX Newsletter
Follow the Future of UX:
🎨 Linkedin: Future of UX Podcast
📸 Instagram: Future of UX Podcast
🍏 Apple Podcast: Future of UX
💚 Spotify: Future of UX
Find Patricia on Socials
📸 Instagram @ux.patricia
🎨 Linkedin Patricia Reiners
🐦 Twitter @ux_Patricia
📝 My UX Design Blog
🎥 Youtube
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