TIQUE Talks: The Business Podcast for Travel Advisors

125. Why Your Workflows Need Personalization


Listen Later

A seamless client experience doesn’t happen by accident - it’s built with intention. Tique’s Workflow Manager, Ashlyn Puckett, shares why niche workflows are the key to delivering personalized journeys that impress at every step. From Disney vacations and destination weddings to luxury cruises, you’ll learn how to tailor your systems to different trip types, master strategic timing, and use touchpoints and feedback to build lasting trust. Ashlyn also breaks down how to balance automation with personal connection, avoid common workflow pitfalls, and audit your client experience to ensure every detail aligns with your goals. Whether you're refining your processes or starting fresh, this conversation will help you create workflows that feel effortless for you and your clients!

 

Listen Episode 115: How Buyer Psychology Is Changing (& What To Do About It)

 

Explore Tique’s Client Communication Templates.

 

 

Today we will cover:

  •  (01:15) Understanding buyer psychology; how client expectations have shifted post-2020
  •  (05:10) Utilizing niche workflows to create personalized, standout client experiences
  •  (10:00) Client-type workflows vs destination-based workflows
  •  (14:00) Quick workflow audit; how to check if your touchpoints align with your goals
  •  (22:55) Tailoring workflows by trip type: Disney, destination weddings, cruises, and more
  •  (30:30) New workflow addition at Tique: all-inclusive sun-and-sand getaways
  •  (33:15) Common workflow mistakes to avoid
  •  (37:30) Bloopers
  •  

     

    JOIN THE NICHE COMMUNITY

    An interactive membership for travel advisors wanting the community, education, & support to grow their business.

     

    EXPLORE THE PROGRAMS

    Self-paced style courses for the modern travel advisor.

     

    FOLLOW ALONG ON INSTAGRAM @TiqueHQ

    ...more
    View all episodesView all episodes
    Download on the App Store

    TIQUE Talks: The Business Podcast for Travel AdvisorsBy Robin Bradley and Jennifer Jacob

    • 4.9
    • 4.9
    • 4.9
    • 4.9
    • 4.9

    4.9

    129 ratings


    More shows like TIQUE Talks: The Business Podcast for Travel Advisors

    View all
    The Chalene Show | Diet, Fitness & Life Balance by Chalene Johnson

    The Chalene Show | Diet, Fitness & Life Balance

    7,264 Listeners

    Travel Agent Chatter | Friday 15 by Host Agency Reviews

    Travel Agent Chatter | Friday 15

    82 Listeners

    TravelPulse Podcast by TravelPulse

    TravelPulse Podcast

    124 Listeners

    The TIN Lounge by Korrine Johnson & Theresa Chu-Bermudez

    The TIN Lounge

    39 Listeners

    Masters in Travel by Whitney Shindelar and Brianna Glenn

    Masters in Travel

    87 Listeners

    The Lounge by Travefy by Travefy

    The Lounge by Travefy

    9 Listeners

    Trade Secrets Podcast by Travel Weekly and TravelAge West

    Trade Secrets Podcast

    32 Listeners

    The Art Of Selling Travel Podcast by Glenda Beagle

    The Art Of Selling Travel Podcast

    28 Listeners

    7 Figure Cruise Business by Korrine Johnson

    7 Figure Cruise Business

    23 Listeners

    The Social Takeoff Podcast with Kelli Hayes Smith by Kelli Hayes Smith

    The Social Takeoff Podcast with Kelli Hayes Smith

    39 Listeners

    Strategic Travel Entrepreneur: Business Tips for Travel Agents/Advisors, Travel Agency Owners, and Travel Business Owners by Rita M. Perez

    Strategic Travel Entrepreneur: Business Tips for Travel Agents/Advisors, Travel Agency Owners, and Travel Business Owners

    25 Listeners

    Flight Path by Tern by Tern Software Inc

    Flight Path by Tern

    6 Listeners

    The No BS Travel Advisor™️ by Marcie Muensterman

    The No BS Travel Advisor™️

    51 Listeners

    The Travel Business Unpacked by The Travel Business Unpacked

    The Travel Business Unpacked

    8 Listeners