We live in an era where technology has connected us in more ways than ever before, yet the human connection, the one that truly matters, often eludes us. We find ourselves in a paradoxical situation: amid all the likes, shares, and comments, genuine emotional understanding and empathy can be in short supply. It's as if we've forgotten how to truly connect with each other on a deeply emotional level.

Dr. Mark Goulston is an American psychiatrist, keynote speaker, executive coach and consultant who has worked with fortune 500 companies, universities and other organisations. 

Mark was the UCLA professor of psychiatry for over 25 years, is a former FBI and police hostage negotiation trainer, is the author of nine books, and the host of the highly rated podcast, My Wakeup Call. Mark is the inventor and developer of the process called Surgical Empathy whereby using targeted and focused empathy, one is able to break through to people and free them from internal emotional and psychological blocks that can impair their functioning, well-being and satisfaction in life.

You can find more here: https://markgoulston.com/

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