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Heyo! It's the Sugar Cookie Marketing Group twins, and we're here to talk about the baking business "r's" - refunds and rush fees. Dun, dun, duuuun.
Here's what we're covering this week:
In The Marketing Minutes, Heather talks about... REFUNDS. Why are we so angsty about refunds? How can we better understand what the refund is for and how to manage it. Are refunds bad? Are clients trying to have their proverbial cake (er... cookie) and eat it too? Hey - run your business how you'd like - but here's another perspective when it comes to refunds.
In The Business of Baking, Corrie wants to talk about rush fees. What are they for? Should you have them? Are people who charge rush fees evil scum of the earth? Again - run your business how you'd like, but consider this perspective when making that decision.
Next, in Voicemails, the Sugar Cookie Bookies book club! Thanks for talking about it, Thembi. They're reading How to Win Friends and Influence People, and Laura does an awesome job of blowing our minds while stepping on our toes (only the toes that need to be stepped on lol).Ā
Group Stuff. We had an AWESOME live last week with Jes Clapper on pigs and porch pop-ups for rural communities! Next up - Instagram marketing with Kourtney!
Podcast Mail Bag - Totally forgot about this! So sorry!
And lastly - whatever I find interesting (twinteresting):
And Sponsors. Eddie the Edible Printer!
By Heather and Corrie Miracle4.8
304304 ratings
Send us a text
Heyo! It's the Sugar Cookie Marketing Group twins, and we're here to talk about the baking business "r's" - refunds and rush fees. Dun, dun, duuuun.
Here's what we're covering this week:
In The Marketing Minutes, Heather talks about... REFUNDS. Why are we so angsty about refunds? How can we better understand what the refund is for and how to manage it. Are refunds bad? Are clients trying to have their proverbial cake (er... cookie) and eat it too? Hey - run your business how you'd like - but here's another perspective when it comes to refunds.
In The Business of Baking, Corrie wants to talk about rush fees. What are they for? Should you have them? Are people who charge rush fees evil scum of the earth? Again - run your business how you'd like, but consider this perspective when making that decision.
Next, in Voicemails, the Sugar Cookie Bookies book club! Thanks for talking about it, Thembi. They're reading How to Win Friends and Influence People, and Laura does an awesome job of blowing our minds while stepping on our toes (only the toes that need to be stepped on lol).Ā
Group Stuff. We had an AWESOME live last week with Jes Clapper on pigs and porch pop-ups for rural communities! Next up - Instagram marketing with Kourtney!
Podcast Mail Bag - Totally forgot about this! So sorry!
And lastly - whatever I find interesting (twinteresting):
And Sponsors. Eddie the Edible Printer!

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