The impact of mindset on your business truly cannot be underestimated, it affects everything we do as small business owners, from the way that we interact with our customers and staff to how we show up on social media and market our products.

Too often when we lose confidence in ourselves, and potentially in our business, we tend to take less action and get stuck in what I call the 'cycle of doom': sales drop - we lose confidence - we take less action - sales drop - we lose confidence, and on and on it goes.

So, in today’s episode, I want to share with you the new acronym I’ve developed (CROP) to help you maintain a mindset that keeps you feeling good and keeps your business running optimally. We’ll look at curiosity, where we’ll discuss exploring new ideas, learning from feedback and ultimately not catastrophising when things don’t go to plan. We’ll look at resilience, overcoming challenges, coping with uncertainty and the importance of staying nimble. We’ll also tap into objectivity, making data-driven decisions and keeping an eye on the big picture, and we’ll wrap up by discussing what arguably fuels your ability to be your best self, positivity.

Don’t forget - use the code: 10podcast to get £10 off your first month when joining The Resilient Retail Club.

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