Today I'm taking you through my version of the most important thing every business needs: a clear step-by-step onboarding process to convert leads to clients. This is absolutely necessary to keep yourself organized and to set expectations (and boundaries) to your potential clients. This process will help you strengthen your client relationships, protect yourself from misunderstandings and lapsed payments as well as establish a professional atmosphere to teach your customers to value and trust you. Listen to this episode to learn tips from my years of experience and also the one new step I'm starting to implement.

 

 

Episode 22: Why the experience you offer matters more than the product with Thalia Toha

Episode 15: Every business needs a solid process

Episode 62: Consultations that Convert How to Run a Consultation

 

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➡️ Pre-qualify your clients with my Discovery Call Script

➡️ Stay confident from beginning to end with my Consultation Checklist

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➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course

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