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Part 2 of 2
Predictive NPS - How Loyalty Measurement is Changing with Rob Markey
A powerful, insightful, revealing interview so packed with gems that I had to break it into two parts!
Rob Markey is the Co-Inventor of the Net Promoter System and the Co-Author of The Ultimate Question 2.0.
In Part 2 (this episode):
We discuss:
Rob Markey Bio
Subscribe to The Delighted Customer Podcast so you don't miss an episode: https://www.empoweredcx.com/podcast
Subscribe to The Delighted Customer Newsletter for practical tips and insights: https://www.empoweredcx.com/delightedcustomersnewsletter
5
2828 ratings
Part 2 of 2
Predictive NPS - How Loyalty Measurement is Changing with Rob Markey
A powerful, insightful, revealing interview so packed with gems that I had to break it into two parts!
Rob Markey is the Co-Inventor of the Net Promoter System and the Co-Author of The Ultimate Question 2.0.
In Part 2 (this episode):
We discuss:
Rob Markey Bio
Subscribe to The Delighted Customer Podcast so you don't miss an episode: https://www.empoweredcx.com/podcast
Subscribe to The Delighted Customer Newsletter for practical tips and insights: https://www.empoweredcx.com/delightedcustomersnewsletter
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