Kyle and Marie Hoffman are the owners of Roofing & More, Inc., and I think you’ll be able to identify with some of the struggles they’ve faced in getting their family-run business to the success level it is today. Kyle and Marie will be sharing the systems and processes they put in place that eased their journey along the way. There are lots of lessons in the show today, and I’m sure you’ll be able to learn something that can be applied to your own situation that just might make things a little more streamlined in your business, too.

But first, I’m kicking this episode off with some tips on how to finish out the year strong!

What You’ll Hear in This Episode:

• Quick tips to finish out the year in a strong position:
• • Close the deal / wrap up the sales
  • Follow up on your open quotes
  • Close out your jobs
  • Bill your extras and collect your money
  • Thank your clients with a simple hand-signed holiday card or a small gift 
  • Ask for referrals
  • Have next year’s plan laid out before the holidays
  
  
• Kyle shares the emotional turmoil and tragedy his family experienced in the first couple of years of going into business for himself.
• Growing his business without growing himself led to some very difficult times.
• Kyle and Marie address dynamics inside a family-run business. 
• When you discover your strengths, work from that. This is something that all team members should do.
• Kyle and Marie put processes in place for hiring and created a work culture that reduced employee turnover.
• Tips from Kyle and Marie on their leads process, how they handle training, and more!
• You can improve your close rate just by following up with your prospective (or previous) customers.
• Getting reviews is critical, and here are some tips to get them.
• Marie’s provides her take on being a woman in the male-dominated roofing and construction industry.
• Kyle’s other passion is helping others with developing their business.
• Growing and building a business and developing systems and processes takes focus and adaptability.

Connect with Kyle & Marie!

Roofing & More, Inc.

Marie’s Email

Kyle Hoffman LLC: Speaker - Coach - Author 

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Resources:

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