Communication is EVERYTHING when it comes to providing a good client experience and ensuring that you’re the one steering the ship throughout each project! In this episode I’m diving into a few best practices to help you improve your client communication. 

Your main goal as an interior design business owner is to ensure that all of your communication is clear and consistent so that your client always feels supported and in the loop. But just because it’s one of the most important things in business, doesn’t mean we’re all experts! 

Through the episode, I share the telltale signs that your communication skills likely need improvement, and ways you can set expectations for your design clients.

I talk about balance, availability, systems and processes to identify, avoid or fix common issues and what I've learned from my own mistakes. As designers, we need to take the lead in this arena, so this episode is going to equip you to do just that.

 

 

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