So many people out there say that they automate or have a "touchless" storage facility. But there's so many misconceptions to doing this. Yeah, it sounds great: outsourcing facility management to a virtual assistant (VA) or 3rd party management company. 

What are some of the caveats to automating your facility? Especially when starting out? Today we bring on Jonah Hall, the co-founder of Smartlock Self Storage, who specializes in in software development and corporate management. 

When he started in 2018, he had to get creative when he was faced with a major challenge: converting an old Dollar General into a tiny self storage facility. But it was TINY. How do you manage it remotely WHILE not being able to hire a manager on site? More in this episode. 

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