Next level success and scaling your business while keeping your sanity is going to take delegation! Ulyanna Chung is back on the show and she knows her stuff when it comes to fully being in your zone of genius as a CEO and managing not one but TWO successful agencies. She got real with us about some of the struggles of that transition and scaling up - things like adding that extra management layer when you've got more people to lead. She also shared some awesome nuggets like fostering your culture, including when you have remote employees, and what you need to be delegating in order to empower your team to grow the business with you! If you're thinking about growth or just want a refresher on what it takes to run a top notch operation, you don’t want to miss this episode even if what you need is the reminder to let go of control and delegate because 80% done by someone else is better than 100% done by you.

HIGHLIGHTS

00:00 Introduction

02:15 How did the transition go from having 1 agency and expanding to 2?

03:30 What is an unexpected challenge you faced expanding to multiple locations?

05:00 What major differences do you see between the roles of an office manager and a COO?

08:15 The questions to ask yourself when you are looking to hire and buy your time back.

10:00 How do you train and manage your team members that are overseas?

13:00 What are some things you’ve done to build company culture with remote employees?

16:00 The thing that will take your agency from struggle to the next level.

17:15 What are signs that the agency is outgrowing someone and it’s time to let them go.

19:00 The first things to delegate when you’re stepping into the CEO role.

25:15 What can happen in your business when you let go of control and delegate?

28:15 Do you operate your agencies as 1 agency or 2 separate agencies?

RESOURCES + LINKS

Watch the full episode on YouTube HERE

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