Drowning in leads but struggling to hire help? You’re not alone — and I’ve got your roadmap! 

Hey there, Rainmakers!

In this episode, I’m diving into a powerful office hours convo where Rox — a solo-producing loan broker getting 20–30 referrals a week — asks the million-dollar question: How do I hire the right support without repeating past mistakes?

She’s tried VAs, bank referrals, even recruiting agencies... but nothing’s stuck. And I get it — the hiring game can feel like a revolving door of frustration. That’s why I break it all down: how to find your lead admin, what to look for (hint: smart, charming, competitive), and why investing in someone’s growth path is the only way to build a ride-or-die team.

I also share a sneak peek at what I’m teaching at Slay with Shay this September — my complete playbook for hiring, onboarding, and leading a high-performing team that lets you finally breathe.

💡 Key Takeaways:

• You’re not too early — you’re probably late if you're overwhelmed by leads.
• The right hire often has zero mortgage experience — but tons of character and hunger.
• Think long-term: hire for who they’ll become, not just who they are today.
• The 3 personality traits I look for that form ‘The Golden Combo’
• Pitch the job like a 2-year business school — because that’s what it is.
• Love who you hire — because when sh*t hits the fan (and it will), that’s what keeps you patient!

If you liked what you heard, why not leave me a five star review, and tell me what you liked most about the show!

PLUS :

Do you feel like you've hit a plateau or lost some of your enthusiasm, focus, and fire? Has business become a grind and you often wonder what it’s going to take to get you excited again? Or do you feel like your world is constant chaos and you aren’t driving your life forward with clarity of vision?

If so - check out my catalyst coaching community, where we accelerate your success!

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Show Links:

Shaylagifford.com

The Mortgage Rainmaker Podcast

The Catalyst Coaching Community

Guild Mortgage